If you placed an order on a weekday. We always pack and ship within 24 hours after the payment has been cleared. A tracking number will be submitted and you can track your order any time with the updated tracking number. Shipping will take 7~23 days depending on location and custom clearing speed. The ordered item may be shipped from one of our many domestic or international warehouses.
We are a international company located in the U.S. with branches in Japan, South East Asia and China. We have been manufacturing many types of automotive products for over 20 years. We have always strived to offer the most product variety, best quality and fitment, and friendliest customer service, your satisfaction is our top priority.
JDM Black Rays Volk Racing TE37 Style Wheel Rim A050 Tire Key Ring Chain Drift
Rays Volk Racing TE37 Style Wheel with A050 Style Racing Tire
Diameter = 3.3 CM; Thickness = 1.5 CM
Plastic Rim; Rubber Tire, Easy Clip Metal Key Ring
Returns must be made within 30 days after the package has been delivered. Buyer pays return shipping cost. Item must be in brand new unused condition. Refund will be given after the returned item is inspected. There will be a restocking fee if the package has been opened and needs to be repackaged before resale. Used or installed items are not refundable.
RETURN TERMS
If for any reason you are not completely satisfied with your purchase, you may return the item within 30 days of delivery of your order. The following rules apply:
▪Products must be in the original packaging and in new and resalable condition.
▪Any product that was used or fully/partially installed is non-returnable.
▪Shipping Fees/Costs are non-refundable.
▪All returns must be made via eBay’s Return Procedure.
▪Order cancellations can only be requested prior to shipment.
Please note: If the return of an item was caused by an error on our part, shipping fees do not apply.
RETURN PROCEDURE
To return an item for a refund or replacement:
1. Find the item in My eBay and select Return this item from the More action drop-down menu.
2. Select the reason for the return. Please get in touch with us directly.
3. Photos of the item would be helpful for documenting the condition of the item you received, you can upload photos. Both eBay Customer Service and the seller can see them. You can upload as many as 10 photos (PNG, JPEG, BMP, or GIF; max size 5MB). You can add photos until the return process is closed. Uploaded photos can be removed only by contacting Customer Service.
4. Pack the item carefully, include any additional information needed to speed up the return process such as order number and buyer information, apply the shipping label, and send the item back to the us. You must return the item within 5 business days of once you have initiated requesting for return. Please include tracking information when returning an item.
5. If an eBay-generated shipping label is used, you can track the status of the returned item in the Purchase history section of My eBay. Find the returned item and click View return details from the More actions drop-down menu.
6. We will refund you within 5 business days of receiving the returned item. If you’re requesting a replacement item, we will ship it to you within 10 business days after we receive the returned item.
DEFECTIVE, DAMAGED, OR INCORRECT PRODUCTS
We all know that accidents happen sometimes. If your product(s) arrive defective, damaged, or simply incorrect, please contact our customer service department within 7 business days. Please do not attempt to use or install the part! Product(s) must be returned to us within 30 days after delivery. If the damage was caused by a shipping courier, please schedule pick up by the courier and have it returned to us.
ORDER CANCELLATIONS
We can not accept order cancellations if the order has already been shipped out to you.
REFUNDS & CREDITS
▪The refund amount will be composed of the original purchase price minus shipping charges/costs. You will be sent an email confirming receipt of the return. Please allow an additional 5-7 days for the credit to appear on your account.
SATISFACTION GUARANTEE
Please get in touch with us first before leaving any feedback, we are always here to help our customers to resolve any problem before and after the sale of every product.
We understand that sometimes, customers order the wrong product or change their minds on an order or simply do not need the product anymore. Our goal is to make the return and exchange process as simple as possible.
SHIPPING TERMS
We are constantly improving our manufacturing capabilities, also expanding our domestic and international warehouses. Your order will be shipped from one of our many locations around the world wherever it is available and convenient, we always provide a specific tracking number associated with your order.
SHIPPING COST AND DELIVERY TIME
▪We charge a fair flat shipping fee for all international buyers around the world.
▪Standard shipping time is 3 to 23 business days depending on location.
▪International shipments may be subject to customs processing and additional charges.
▪Additional custom inspection and cleaning may cause delays in delivery time.
▪We will not accept claims of any labor charges or installation fees under any conditions for any product.
▪We will not offer reimbursement for any damage acquired during installation or any other use of a product.
