PAYMENT METHOD

1.We send the item out to you within 24 working hours.
2.We will access your account information if you have unconfirmed shipping address, we have the right to unaccepted your payment.
3.We won't send the items to PO Box or address that different to your paypal/paymate address.
4.We only send to paypal/paymate address, not ebay address, thanks for your attention.

RETURN POLICY

Unconditional Return within 60 Days
We will provide Exchange or refund (Buyer's choice) for the defective product or dissatisfied purchase which reported within 60 Days.

One Year Warranty

All our items are brand new. We provide one year warranty for all our products from the date of purchase. Please kindly fill the online warranty card after you receive the product.

Attention

1. Customer is responsible for the return shipping fee; we will pay for sending the item back to customer.
2. We suggest that ask professional to install products and contact us when installing issue happened. However, we are not responsible for installing or uninstalling.

Damage or missing components

1.Our products are all brand new and inspected carefully before sending out. Please check the package before the courier leaves.
2.If you receive a broken item or missing part, please keep the original package and email the photos & your contact number to us within 5 days.
3.If products possibly damage during delivery, customers have to report in 5 days with your contact number and photo showing damage. Meanwhile, it may take about 15 days for the shipping company to investigate the case, thanks for your understanding. 
 

Important note

The situation below does NOT meet the warranty policy requirements.
1. Install and operate products inappropriately.
2. Warranty seal is removed or damaged
3. Product is opened or repaired by unauthorized person.

OTHERS

customer service
Should you have any questions, please feel free to send email to us.
Our customer service team will serve you 7 days a week (from Monday to Friday).
We will answer your mail within 24 working hours.
We are closed on public holidays.
We will handle your case within 1 business day after payment confirmation as well as you have confirmed address.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.

why buy from us
You buy from us have one year guarantee and we has authorized a professional repaired centre for our testing and repairing service.
Professional customer service team will answer your email within 24 working hours.
GUARANTEED 100% All Brand New Products are sold in our site. Certified technicians test all the items before sending to you.
contact us If you have any questions, please feel free to contact us