ER1 EMBLEM REMOVAL TOOL & 100 REPLACEMENT CORDS
SHIPPING - Applies ONLY to the continental United States unless given prior consent! We will be more happy to ship to Hawaii, Alaska, Puerto Rico, and internationally but additional fees will apply. Contact us for more details and possible discounted rates.
- All item(s) will be shipped via FedEx Ground or USPS within 1-2 Business days after payment received.
- A Tracking Number will be emailed to you as soon as item is shipped.
- All item(s) will be shipped to your Paypal confirmed address or credit card confirmed address.
International Shipping Information:
- Shipping rates depend on location, item weight, and type of service used.
- International customers may experience an additional delay in delivery time.
- Please note that we are not responsible for Canadian duties and taxes. Any additional international charges are the responsibility of the importer.
- Feel free to request an international shipping quote before placing an order.
- If you have any questions regarding shipping methods and fees or would like special shipping arrangements please email or call us.
- For all Canada and International orders, please provide us your phone number before we can process your items.
- If you have any other questions or concerns, please call us Toll-Free at 1-800-447-7365
Domestic Shipping Information:
- Payment Options: We accept Paypal, Visa, Mastercard and America Express.
- Sales Tax: We are required to collect 6.00% sales tax for shipments made within Michigan.
- Payments Must be received within 7 days from the end of the auction.
- Feel free to call us:Toll-Free at 1-800-447-7365 and we?ll be glad to assist you with the checkout.
At JRA-Sign Supplies we make returns as easy as possible. Our mission is to satisfy our customers with the best products and the best service in the industry.
Return Policy
If for any reason you are not completely satisfied with your purchase, you may return the item within 30 days of delivery of your order. The following rules apply:
- Products must be in original packaging and in new, unused condition.
- Shipping Fees are non-refundable.
- All returns must be made via our Return Procedure with a valid RMA form.
- Closeout & Blemished items: are non-returnable products.
- Order cancellations: can only be requested prior to shipment.
Please note: If the return of an item was caused by an error on our part, restocking and shipping fees do not apply.
Return Procedure
To return a product you must first request a Return Merchandise Authorization (RMA). The RMA form will include an exact return address and detailed instructions on how to return a product. You may request an RMA using the following methods:
Please let us know which particular item(s) you would like to return and the reason. You will receive an email with an RMA form attached. Please allow 1 business day for processing.
Defective or Damaged Products
If your product(s) arrive defective or damaged, please contact our customer service depart as soon as possible. Please do not attempt to use or install the part! We will send you a replacement part and provide you with a prepaid return label to return the defective part. Product(s) must be returned to us within 7 days. If the damage was caused by a shipping courier, we will schedule a damage pick up by the courier.
Refunds & Credits
After we accept your return, you will be issued a refund via the same payment method as you had originally used to place the order (credit card, Papal,) The refund amount will be composed of the original purchase price minus shipping charges and applicable restocking fees. You will be sent an email confirming receipt of the return and your credit. Please allow an additional 5-7 days for the credit to appear on your account.
Please note: If the return of an item was caused by an error on our part, restocking and shipping fees do not apply.
If you have any other questions or concerns, please call us Toll-Free at 1-800-447-7365.
JRA-Sign Supplies
14708 Keel Street
Plymouth, MI 48170, USA
Toll Free: 1-888-527-1390
