Most parts we sell through eBay Motors come with a 30-day money back guarantee unless otherwise stated. The 30 day period starts when you take possession of the part. No labor warranty is provided.
In the event a part sold with a warranty fails to operate within the warranty period we will replace the part(s) with a functionally equivalent part or refund the part purchase price, at our option. No refund on deposits or unwanted special order parts or special "cut" items.
To return an item you must contact us via email within the 30 day period to obtain a RMA number (return material authorization).
Original shipping charges and return shipping charges are not refunded.
Once you obtain an RMA number, ship the item back to Harbor Auto Used Parts Division, 480 Lynnway, Lynn Ma 01905 along with the RMA number.
Shipping info: All deliveries must be to a commercial address with regular business hours. Local pick up available, we are 7 miles from Boston MA. Full Refunds/Returns on engines are minus the shipping freight.
Harbor Auto ships to US addresses within the 48 states only via UPS ground.
Alaska, Hawaii, Puerto Rico, APO, FPO or PO Box please contact us prior.
No International shipping available.
Pick up at our facilities is available. Please email us prior to your purchase to arrange pick up.
Items will be shipped within 1-2 days of purchase.
Please allow 5-10 days for delivery. Most areas in the US are within 5 days. No expedited shipping is available.
If an item arrives damaged, please email us at within 24 hrs for instructions.
Availability
If you cannot find a part that you need in the store, please contact us and we will let you know if we can get it and the price. Due to high demand, short supply or human error, occasionally we may be out of stock on an item. If this happens, we will contact you immediately and offer you the option of waiting for the part to come in stock, or a full refund.