Please open the package and check if there are some damagesbefore sign, if there are some damages , please do not sign and contact us immediately.

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer responsibility.

Please check with your country customs office to determine what these additional costs will be prior to bidding/buying.

We ship to these countries only: USA, Canada, United Kingdom, Australia, France, Germany, Switzerland, Sweden, Denmark, Belgium, Ireland, Singapore, Japan, Corea. If your country is not in this list, please contact us before you bid.

We strongly recommend that you to insure your delivery by adding a fee of US$5.00. Otherwise, we are NOT responsible for any lost packages.

Due to variation of postal service in different areas, some areas may take a little longer

You are responsible for all applicable import duty and local tax, if any. If you have any questions, please verify with your customs before your purchase.

Payment must be made within 7 days after the auction ends.

Welcome PayPal, Pay instantly with your debit or credit cardthrough PayPal.

• For any defect, in the judgment of SurpTime, damage and malfunction caused by manufacturing, material or products' bad quality under normal use, also faults during the delivery, you can get repair freely, return the product or exchange etc. (not including: the easy consumption Disk and CD).
• Free guarantee service excludes attachments, auxiliary assembly, delivery fees and the expense of other operating charges.
• Time on the Guarantee of all items will be valid within 365 days from the date you placed your order. We have reserved all information of your purchasing from us. At the same time we also have recorded the information of every items we shipping out, such as: winning bidders, shipping date, product's specifications, quantity, method of delivery, shipping destination and the shipping addressee.
• Free service will not be provided if:
  • It has been explicitly or implicitly modified, tamped with or alerted or repaired in any way by persons other than technicians of us.
  • It has been damaged through misuse, negligence, accident.
  • It has become malfunction as caused by power interruption or abnormal voltage input or natural calamities.
  • Damage of using it beyond the product is applicable.
• The Service are available Worldwide for all of our items.
• This bylaw is the certification for free repair under the certain period and conditions.
• Always use your products for its intended use, as described in the manual of the product.
• If the products can not work normally after you receive, please have it inspected at the place of purchase or authorized service center. or you can contact us directly.
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The products of damage and malfunction caused by manufacturing, material or products' bad quality under normal use, also faults during the delivery will be offered returns or refunded.

All defective products must be returned within 21 Business-Days from the date of arrived.

The products should return from the original received conditions and at the buyer's own cost. Pack all products in a sturdy shipping carton (not just the manufacturer's carton). Include a copy of your invoice in the carton. Please keep the original invoice.

Shipping and handling charges are non-refundable.

For products returned in accordance with this policy, you should receive replacement within 14 Business days from the date we receive the products.

For products returned in accordance with this policy, you will receive the refund within 3 business days after we receive your products.