Shipping & Handling:

• All Domestic shipments are made via UPS Ground for mid and large size packages, small package (less than 2lbs) are shipped via USPS First-Class. All domestic shipments outside of the Continental 48 states and PO Boxes are shipped via Priority Mail regardless of the package size.
• Domestic shipping rates include services within the Continental USA, where UPS ground shipment is available.  
• USPS Shipping rate is STRICTLY for HI, AK, GU, VI, PR, APO, FPO buyers ONLY,  Please DO NOT choose this as a express service if you are in the Continental 48 states.
• Local Pick-Ups are available, but full amount is required.
• Shipment to Canada are shipped via USPS International, All small packages for International buyers including Canada, are shipped via USPS First- Class/Priority International Mail, No Tracking # will be available, Buyers assumes all risks for all lost packages.
• International buyers are responsible for all Brokerage Fees and Duty Tax, these fees are not charged by Xpert-Tuning, and are not included in the total amount of the auction. If you have any question regarding why you are being charged this fee, please refer to your government official website. Brokerage fee varies upon the value of the product, for rate information, please refer to UPS.
  http://www.ups.com/content/ca/en/shipping/cost/zon es/customs_clearance.html
• Canadian buyers are now only responsible for a flat rate brokerage fee of $15 for any purchases under $300.00, however, duty tax still varies depending on your location.
• Majority of our orders will be shipped within 1-2 business days.

Payment Info:

• Payment Accepted:

  • PayPal: Ebay Item # Must be Provided. SHIP TO U.S. CONFIRMED ADDRESS ONLY, PAYMENTS WITH UNCONFIRMED ADDRESS WILL NOT BE ACCEPTED

Return Policy:

• Limited Warranty
  We offer a limited 60 day warranty on the item, upon the date the item is received. Buyers are responsible for shipping fees to exchange the product *Unless item is damaged upon arrival. Most aftermarket items do not come with instructions and professional installation for all items is highly recommended. Xpert Tuning will try our best to post general installation guides or FAQ on our blog. Buyer assumes all risk on installation and usage. No exchanges will be issued on products that have been damaged or used improperly (Modified). Our goal is to ensure that all customers will have an enjoyable purchasing experience, if you found any problems with the item do not hesitate to contact us and let us know. We will work with you and solve the problem. No questions asked!  
• Exchanges
  Warranty is for EXCHANGE ONLY. All products come with a 60 days limited warranty against manufacturer’s defects including bulbs, LED outage, and water leak. No exchange will be issued on products that have been damaged in any way.  If your item is damaged during shipping, please refer to Damaged Items Section. All warranty claims MUST have a RMA number issued by Xpert-Tuning.  
• Damaged Items
   Due to the nature of the products we sell, we carefully inspect all packages prior to shipping. All of our products are sold as brand new, all damaged products are considered damaged during transit (even though outer boxes is not damaged). If you received a damaged or broken item, please contact us immediately so we can help you with the damage claim with the shipping carrier. No claims will be honored after 14 days upon item receive.  
• When exchanging or returning, all products MUST BE IN ORIGINAL PACKAGING with RMA number issued by Xpert-Tuning clearly marked on the outside of the box. Packages received without a valid RMA number will be returned to the buyer and no credit will be issued.
   
• If the item was damaged, defect, or wrong item shipped, our RMA department will provide a return shipping label via email if needed, also UPS claim will be filed, we will have to wait until the claim approved before we can exchange any item for customers. Please allow 24 to 48 hours for issue of your RMA number. Please allow 10-14 Days to process your return or exchange once it has been received by our RMA department.

  NOTE:We strongly advise you to keep your factory OEM lights in case you need to exchange your purchase. This way you'll have something to use while you wait for your replacement.
   

• All shipping and handling fees are non- refundable in any circumstances, unless it is approved by Return Department.  
• Wrong items ordered will be subject to a 25% restocking fee. All return items must be in brand new condition which means the item is never installed and kept in its original packaging.
   
• Most of our products DO NOT come with instructions, PROFESSIONAL INSTALLATION is highly recommended. Buyer assumes all risk on shipment and usage. Item is auction " AS IS " , no warranty is expressed.