Handling Time
This item has a 4 business day handling time, which means it will ship from our warehouse within 4 business days, from the day after you ordered your item. Business days include Monday thru Friday excluding holidays.

Domestic Shipping
Free shipping on all items unless otherwise stated to the lower 48 states. Additional charges for Alaska, Hawaii, Puerto Rico and Guam may apply. We reserve the right to change shipping carrier based on location or for combined orders. This is to ensure your package gets to you as quickly and as well packaged as possible. Packages normally ship the same or next business day. Our inventory is constantly updating, we do our best to keep it as accurate as possible. However we are also a brick and mortar dealership, in some instances seasonal items sell very fast and can be subject to temporary delays. In the rare case this happens, we place your parts on an emergency restocking order and the item will generally ship within 2-4 business days. In the event of a prolonged delay we will make our best effort to contact and notify you of such delays.

International Shipping
We ship worldwide. Limitations due to manufacturer’s restrictions on some items may apply. The shipping costs do not include duty or import taxes so please check before you purchase an item. We are not able to change declared values for any purchase so please don’t bother asking, it is against the law. All international items will ship via USPS Priority Mail International. Shipping times will vary depending on the country the item is being shipped to.

Returns

Returns are accepted within 30 days of confirmed delivery and are subject to a 20% restocking fee unless there are extraordinary circumstances. Returns must be in resalable condition and include a copy of the sales invoice you received with the item. If the part is used there is a possibility that you will not receive a full refund, as we do have to resell the item. Electrical parts are not returnable. Please always double check with us to make sure you have the correct part to prevent these types of problems.

PAYMENT INFORMATION

CUSTOMER SERVICE

Fix my Toys
68811 S. Main Street
Richmond, MI 48062

Toll Free @ (855) 640-3785 or
Local / INTL @ +1 (586) 430-1451

Call Center Hours:
Monday - Friday 9:00AM - 6:30PM (EST)
Saturday 10:00AM - 2:00PM (EST)
Closed on Sundays