1. Free shipping: for Unites Status only with 48 states. PR: $15USD We do not ship to APO/FPO and PO BOX. Please provide your physical shipping address
2. Handling time: within 5 business day after the payment is cleared. Business day is Monday to Friday. Orders made during the Statuary, Sunday, or the holidays will be processed on the next business days
3. Delivery method: ship via USPS/EMS, or Fedex/UPS/DHL to your confirmed Paypal address. The delivery period is 7 to 10 business days.
4. The taxes or any other additional charge will not included in the item price. It is the responsibility from buyer
5. Most of the items will provide the tracking number once the item is shipped.
6. We always taking great care packaging every items to ensure the safe and good conditional for you in order to prevent any item damage on shipment
7. We try the best to maintain all items in our warehouse that are posted on eBay. In some unlikely cases, there may be a chance that certain items are sold out before we can stop all our existing ads. If so, we will promptly notify you within 3 business days. You can choose to wait, exchange, or cancel your order. The full refund will be given when you decide to cancel the order
8. We ship internationally in some specific countries. Please contact us first for additional shipping and handling charges before purchasing or placing the bids. For international buyers, we are not responsible for any delivery damages, lost, custom delays, and/or import charges such as taxes, duties, and VAT. It's international buyers' responsibility to pay those charges
9. Once the item is shipped, it is the buyer's responsibility to pay attention to receive the item. If the item is returned via FedEx/ USPS/ EMS/ UPS automatically due to buyer did not response to receive the item. The shipping and handling charge will not refund to the buyer. If there is any additional charge result from the return, buyer should pay for it. We will not pay and take the responsibility if item is damaged or lost from this return
Return Policy
1. All return Must be approved before you ship any item back to us. A return item must be issued by promotor2014
2. If you ship the item back without approved, we have the right to refuse the package and it will be returned to you
3. Please check the item condition when the package is delivery to you, act immediately to refuse package if you find any damage on the item, and then have truck driver carry it back to us, we will continue to process delivery after returned package is received
4. If the buyer did not check the item condition and signed the package, we are not responsible for any damage whether before and after installed
5. To report fitment issue, please provide the clearly picture or photo to our E-mail, and the fitment report must be consigned by certified Collision or BodyShop
6. For wrong or damage item received, you can return the item within 7 days of signing and receipt of item for any reason as long as it is returned in the original condition and packaging
7. All returns are subject to a minimum 20% restocking fee. If item is damaged, we have the right to charge a higher restocking fee
8. All shipping and handling fees are non-refundable in any circumstances
9. If the automatically return via FedEx/UPS/ EMS/ USPS due to the buyer did not take care of deliver notice or did not response to receive the item, the shipping and handling fee will not refund to the buyer. If there is any additional charge caused by this return, buyer should pay for it and we have the right to claim the payment from the buyer again. We will not take the responsibility if the item is damaged or lost from this return
Terms and Condition
1. We highly recommend professional installation for all our products and the installation instructions are not included for some of our products. All parts are for off-road and show use only. We do not accept liability for injuries resulting from customization of your vehicle. It is the buyer’s responsibility for complying with all local, state, and federal laws
2. We are here to help if the item is wrong or damaged, and please contact us via eBay messaging or E-mail with your eBay ID and item no.#
3. Any unapproved or unscheduled returns will be refused. The buyer is responsible for the returning cost and shipping fee
4. It is the buyer’s responsibility to check and inspect the merchandise before signing off the package. We do not take the responsibility for any damage before and after the installation
1. If you have any question about the item or would like to report the problems, please contact us via eBay messaging as the primary method. We will response to your message within 1 business day, Monday to Friday
2. Valid contact information (eBay ID and item no.#) must be provided along with your message
3. Please contact us and allow us an opportunity to resolve any problems you might have before placing the negative feedback. We always do the best to make every customers has the happy experience by shop at ProMotor2014
