We accept Paypal only. Buyers can pay with your credit cards or debit cards once you set up your paypal account or you can pay while signing in as guest. Please make sure you provide the correct ENGLISH shipping address at ebay checkout, and we are not responsible for the lost of package due to incorrect address.
We are USA seller and we ship directly from our USA warehouse. Handling time is 1 business day (SAT, SUN and holidays are not business days). Our shippers are USPS and Fedex. Please do not use PO box address as Fedex doesn't ship to PO boxes.
FOR INTERNATIONAL BUYERS
We participate in Ebay's Global Shipping Program whereas ebay is the forwarder. We will provide tracking from our warehouse to ebay's warehouse in KY. Then Ebay will provide the tracking number from their warehouse to your country. Please call ebay if you have any questions about the program.
Money Back Guarantee
We will refund the order on any unused items upon return with 30 days. No questions asked! Please contact us and request for a RMA# prior to return. Tracking # is required for the refund.
Optional 60 Days Warranty Extension
We value your business and we also hope you value our service. Every customer automatically gets free extension of the warranty from 30 days to 60 days. However, it also automatically opts you out of the extension if an ebay case is opened, 3-star or less rating is left or negative/neutral feedback is left. Per our experience, 99% of the problems can be resolved via ebay messages. Hence opening a case or leaving bad feedback are not needed at all. Do not open a case in any situations since that will limit your option.
99% of the problems can be resolve via ebay message. Please do NOT leave any neutral/negative feedbacks or 1-star/2-star/3-star ratings before letting us resolve the issue for you.
Since opening a case damage our rating and it's not removable, please ALWAYS choose "other" after clicking "contact seller" if you have any questions. Otherwise, we will have to ask you to send back the items for refund at your cost.