EXPEDITION 97 privacy, from 2/28/97
EXPEDITION 98-02 privacy
NAVIGATOR 98-02 (privacy)
 

Most parts we sell through eBay Motors come with a 90-day money back guarantee unless otherwise stated. The 90 day period starts when you take possession of the part. No labor warranty is provided.

Please help us confirm that the part you want is the part you are ordering prior to purchasing by contacting us at 800 392 5595 x229.

Due to high demand, short supply, environment, or human error, occasionally we may be out of stock on an item(s) after the order is placed. If this happens, we will contact you immediately and offer you the option of waiting for the part to come in stock, or a full refund.

Freight items are shipped via multiple different carriers. Please use the freight calculator located within the listing to determine the costs. Please note that the cheapest shipping will always be to a commercial address that can unload the item with a loading dock or fork truck. If you do not have access to that type of business we can also locate shipping terminals in your area where you can pick the item up at, please e-mail or call with your zip code to determine availability and costs.
 

For items being shipped freight it is very important that we have a good working phone number so we can set up freight between you and the freight company. You should include this phone number either in the PayPal note section or by calling us at 800 392 5595 x229 at time of purchase.

Local pick-up is also available. Please keep in mind that the item MUST be paid for in advance unless prior arrangements have been made and approved by our staff. Please e-mail or phone prior to coming to pick up your item.

We DO NOT allow customers to arrange their own shipping.

Items will be shipped within 3-4 business days of purchase.

Please allow 5-10 days for delivery. Most areas are within 5 days.

If an item arrives damaged, please phone  IMMEDIATELY.

Tracking numbers will be automatically emailed to orders that are placed and paid by going through eBay. If an order is placed any other way then please provide us with your email at the time of order so we can enter it into our shipping system. If you have not received your tracking number you can also call us at 800 392 5595 ext. 229 (shipping). Due to high demand, short supply, environment, or human error, occasionally we may be out of stock on an item(s) after the order is placed. If this happens, we will contact you immediately and offer you the option of waiting for the part to come in stock, or a refund.

Our goal at Rockford Auto Parts is to make our customers 100% happy with their purchase! If for any reason, you are less than 100% satisfied, please contact our customer service department at 800 392 5595 ext. 229 or email us so we can resolve the issue quickly.

We are available to answer phones M-F, 8am-5pm Central time. We answer email during business hours.