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Harley Davidson Softtail Dyna FatBoy Seat OEM 1-4 Day Delivery 1 Day Handling 
 Attention: Please Read in Full Before Buying!
All returns will be assessed a 20% restocking fee, for any car computer there will be a 35% restocking fee! The buyer is to pay return shipping. Returns must postmarked within 14-30 days of the delivery date that you received your merchandise (depending on terms of the auction), even when the wrong or damaged item is sent out. If your item was purchased using an exchange program you must contact that company regarding any shipping and handling charges and about their return policy.
 You can contact us by phone or email. Our phone numbers are listed below. The listed actively listed items are all the items we have available for sale! We can't special order specific parts so please don't contact us about items that aren't listed. Please search our inventory for all items available for sale at: or
All payments are expected within 48 hours of the end of auction, no exceptions. After that period of time we reserve the right to re-list the item and refund any late payments.
You want reasonable shipping and handling costs and time, and all we ask is the same for all payments.
Express and overnight shipping are available on all auctions even if it doesn't state that in the auction. Please contact us for a custom quote.
All flat rate and free shipping charges are generally for the continuous 48 states. If the item is shipped via USPS in most instances there are no additional surcharges. If the item is large or of unusual dimension there may be a surcharge to Hawaii, Puerto Rico, Alaska or other United States territories. Please call or email us ahead of time for a shipping if you have any questions.
International buyers: In most instances shipping and handling costs will be automatically configured on items where international shipping is available when you add the item to your cart and proceed to checkout. If you have any questions regarding shipping costs please contact us before purchasing the item; the shipping will vary based on your location.
In case of damage please save all boxes and packaging of item. Take pictures of the box and the damaged item and contact us immediately. Any claims will have to be filed through the respective insurance claims company it was insured through. Partial and full refunds may take one to three weeks depending on the value and responsiveness of the shipping company's claim processing department.
 Our pledge to you... OEM-Xcellence offers the best, most responsive customer service out there! Your emails and all concerns are dealt with promptly and professionally. We are a small customer focused business, not an individual or business that list items they don't have and are slow or unresponsive when problems come up. We make mistakes like anyone, but if something is our fault we take full responsibility and ownership of that problem to your satisfaction. |
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