Our Policies
Colt Exhaust is committed to providing our customers with low prices and world class service. If you have a concern or issue, please contact us first BEFORE leaving feedback so we can resolve your concerns. In order to keep our prices low, we require all buyers to adhere to the following terms and conditions:
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We ship to the contiguous 48 United States. Most items are eligible for pickup from our New Jersey warehouses.
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For non-48 States, BEFORE bidding, please contact us for shipping availability and costs.
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We accept PayPal, Visa, MasterCard and Discover.
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Check your eBay messages for emails from us.
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We will refund your payment if it does not match these guidelines.
Payment Information:
We accept PayPal, Visa, MasterCard and Discover. Please contact us to make a payment by credit card. Winning bidder must make payment arrangements within 3 days. Non-payments will be reported to Ebay.
Shipping Information:
Most items are eligible for pickup. please contact us to schedule a pick up.
Currently, we only ship within the 48 contiguous United States. Most orders will ship out within 1 business day after received cleared payment and vehicle information. Orders received after 12:30pm Est. on Friday through Sunday will be shipped on Monday, except when Monday is a holiday, then we will ship on the next business day. We do not ship on Saturdays, Sundays & Holidays. For non-48 States such as Alaska, Puerto Rico, Hawaii, Virgin Islands, APO's, International, etc., please contact us first to find out how much the shipping availability and costs.
Warranty & Returns:
All items we sell come with a Warranty against defects, see item details (above) for more warranty information. Any shipping, installation, or incidental fees are non-refundable. Buyer is responsible for all shipping charges. Returns must come back in original product packaging. All non-electric items are returnable within 14 days of original purchase less shipping cost and must be in brand new, resalable condition. Free shipping items that are returned will be refunded the purchase price less our shipping costs. If an item arrives damaged, it must be reported to us immediately, so that we can correct the situation. New items that have been installed or altered are non-returnable. To return an item to us, please send us an ebay message.
Before installing the parts, please match it with the existing part you want to replace and make sure it is the correct part(s). Do not try to force an installation if the parts do not match 100%.
We highly recommend having a certified mechanic do the installation.
Any forced installation will void the warranty and the refund.
Part Fitment:
The buyer is responsible to verify this item is the correct fit for their vehicle. Do not modify any part - If the part does not fit properly, please contact us immediately. Any part that is modified by the buyer without authorization will automatically void any warranty or return policy.
Sales Tax:
We are required by law to collect 7% sales tax for all orders delivered or picked up in New Jersey. To be exempted you must contact us via e-mail before purchase to be able to fax your ?tax exemption? certificate.
Customer Service:
With over 25 Years of being in business, we are able to assist you with the greatest of ease. If you have any questions, comments or need a part, please feel free to contact us.
Feedback:
We want you to be 100% satisfied with your order. When you receive your order, please take a moment to leave us your feedback. If you are not satisfied with your order for any reason, please let us know BEFORE leaving feedback!
Please contact us during our business hours
and we will resolve your concerns!
Thank you for your business and we are happy to serve you as our valued customer!
If you have any questions or concerns, please contact us BEFORE leaving feedback.
Listing Errors:
We do our best to correct errors when discovered, and we reserve the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing, quantity and availability, and we reserve the right to cancel or refuse any order placed based on incorrect pricing, quantity or availability information.
General Disclaimer:
TIME AUTO PARTS WILL NOT BE LIABLE FOR ANY INCIDENTAL AND CONSEQUENTIAL DAMAGE OF ANY KIND. UNDER NO CIRCUMSTANCES WILL TIME AUTO PARTS BE LIABLE TO THE BUYER FOR ANY COSTS GREATER THAN THE ORIGINAL PURCHASE PRICE OF ITEM.
Questions:
If you have a question after completely reading this auction please contact us.