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RETURN
POLICY
PLEASE
NOTE: If you mount the
products, the remainder of the return policy is null and void.
We cannot accept wheels or tires back if they have been mounted. If
there is any problem with your order, please contact us before
mounting. If you order rims without tires, we cannot return them if
a tire has been mounted on the rim, even if it has not been mounted
on a vehicle. They are no longer considered brand new, and we cannot
accept them back as such. We cannot make exceptions to this policy.
We
offer a 14 day return policy. The stipulations are the
following:
1. Items
are returned in original, brand new condition.
2. Products
are returned in original packaging with all packaging materials.
3. Buyer
is responsible for all shipping fees.
4. Buyer
will be subject to a 20% restocking fee.
The
above policy applies to all orders where a customer decides they do
not want a wheel or if the customer orders the wrong product for
their vehicle.
The
policy does not apply to when we make a mistake in preparing the
order. Once again, if you mount the wheels, we cannot return
them regardless of what the problem may be. While we try to do
our best to send all of the correct wheels out in a timely manner,
there are times where the wrong product gets sent out. Nobody
is perfect and we will not claim to be. We will, however
promise you that we will do everything in our power to rectify the
situation as quickly as possible. The customer will incur no
extra costs as long as we receive the product back in the same
condition it was sent out. If this situation should come up,
we will cover all shipping costs and arrange for pick up of the
package at your doorstep to keep it as painless and convenient as
possible for you.
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