Standard Warranty

Terryville Auto Parts offers a standard 6 month warranty on all mechanical parts. This covers the part only. "NO LABOR PAID". We offer extended warranties at a additional cost on engine, transmissions and differentials only. Please read extended warranty information below.

RETURN POLICY

Please contact us before returning any parts. Most parts we sell come with a 30-day money back guarantee unless otherwise stated. The 30 day period starts when you take possession of the part. No labor is paid out unless a extended parts and labor warranty was purchase at the time of the sale. All original shipping costs are non-refundable. A 25% restocking fee is applied to ALL non warranty return items. Any questions please contact our sales staff.

Transmission Warranty

ALL TRANSMISSIONS AND TRANSFER CASES MUST BE INSTALLED BY AN "ASE" CERTIFIED TRANSMISSION SHOP. NEW FILTER, FLUIDS AND SEALS MUST BE INSTALLED. ALL FLUID COOLERS AND LINES MUST BE FLUSHED, SHIFT/DETENT CABLE OR LINKAGE ASSEMBLIES MUST BE ADJUSTED COMPUTERS REFLASHED. TORQUE CONVERTER MUST BE PROPERLY INSTALLED. CUSTOMER MUST OBTAIN INVOICES FOR ALL PARTS.

Engine Warranty

ENGINES ARE CONSIDERED TO CONSIST OF SHORT BLOCK ASSEMBLY AND CYLINDER HEAD. ANY SEALS, GASKETS, FLUIDS, WATER PUMP AND TIMING BELTS MUST BE REPLACED TO ENSURE WARRANTY. COOLING SYSTEM MUST BE FLUSHED. OVERHEATED, ALTERED OR IMPROPPERLY INSTALLED PARTS VOID WARRANTY. CHANGE INDUCTION & ELETRICAL SYSTEMS(HARNESS) AS NEEDED.
EXTENDED WARRANTY AVAILABLE FOR ENGINES AND TRANSMISSIONS. COSTS VARY. CONTACT YOUR SALES PERSON.

TERRYVILLE AUTO PARTS, A LEADER IN THE USED AUTO PARTS INDUSTRY, IS NOW OFFERING A 1 YEAR PARTS AND LABOR WARRANTY AT A ADDITIONAL COST. THIS EXTENDED WARRANTY COVERS THE ORIGINAL PURCHASER FOR A 1 YEAR PERIOD AGAINST PRODUCT FAILURE FOR PARTS AND LABOR COSTS CAPPED AT THE MITCHELL FLAT RATE GUIDE OF $55.00 PER HOUR. ALL LABOR MUST BE PERFORMED BY A LICENSED REPAIR FACILITY. THIS WARRANTY IS VOID IF PART IS IMPROPERLY INSTALLED, DISMANTLED, OVERHEATED, OR USED IN A COMMERCIAL APPLICATION. WARRANTY IS LIMITED TO INTERNAL PARTS ONLY; GASKETS, SEALS, TIMING COMPONENTS OR EXTERNAL PARTS ARE NOT COVERED. ALL CLAIMS MUST BE AUTHORIZED BY TERRYVILLE AUTO PARTS PRIOR TO ANY REPAIR.ANY DEFECTIVE PART MUST BE MADE AVAILABLE TO TERRYVILLE AUTO PARTS FOR INSPECTION PRIOR TO ANY CLAIM BEING PAID. THE ORIGINAL INVOICE IS REQUIRED FOR ALL WARRANTY CLAIMS

Original shipping charges and return shipping charges are not refunded.

Please contact us within 30 days for any returns.

Shipping Locations

Shipping is available for the United States only. Our default shipping rates are for the 48 US states only via FEDEX ground. No out of country shipping is available.

We usually ship within 1-2 business days of receiving cleared payment. Unless otherwise noted. Buyer pays shipping.

Freight Items

We will not ship freight items and some larger or fragile parts outside of the 48 US states. For large items that must be shipped via Freight Truck(i.e. engines, transmission, differentials etc.), the delivery site must be a commercially zoned address capable of unloading a freight truck.  We also offer for you to pick up your item at a local freight terminal or you are welcome to come to our location and pick up your item. You can request a quote to have your item shipped to a residential address for a additional cost. Please keep in mind that most residential address drop offs require a lift gate trailer. This cost is usually around $75.00 extra on top of the delivery cost.

Commercial address:
A commercially zoned area able to unload a freight item from a freight truck.  Example would be the shop that's doing the work for you.  A shop operating at a residence is not considered commercial unless it's licensed and operating in a commercially zoned area.  This location must have a loading dock or fork lift to take delivery.  We will not cover multiple delivery fees and lift gate fees if the location is unable to unload the truck.  If you need a lift gate please contact us before hand; lift gate service is provided at an additional cost.

Part Inspection

Please inspect all parts before signing for your purchase.

Any damage done from shipping must be brought to our attention immediately.

Hold all damage goods and packing materials for inspection.

Call us immediately so we can assist you with the claims process (800) 834-5890.

We accept Pay Pal or most major credit cards upon special request. For Pay Pal or if you want use a personal credit card you can pay through our checkout or please call us directly at 1-800-834-5890, 8-5 EST M-F Noon EST Sat.

By law, we charge sales tax for items shipped to these states: CT (6.35%). Tax applies to the subtotal plus any shipping and handling for these states only.

Core Charge. Core is an acronym for ‘Cash On Return’. A core charge is sometimes applied to rebuildable parts such as engines or alternators that can be redeemed for a portion of their original price. If the part you are purchasing has a core charge applied, it will be noted in the description.

Parts Grading. A standard code system is used to communicate the condition and quality of a part between automotive recyclers, automotive repair shops, and insurers. Knowing how these codes are used will help you understand whether the part meets your expectations before you buy it and what you can expect from the part when you receive it.

To learn more about Parts Grading click here.

If you have a question about a part please contact us before purchasing. Please verify fitment before making your purchase. Some of the interchange provided to us is incorrect. Please have the VIN number and part number from your vehicle available before contacting us. This will help insure we can provide you with the correct part.

Our main contact method is by email. We try to answer all emails within 24 hours, Monday - Friday, 8am to 5pm Eastern Standard Time.

If we are unable to answer your questions before the listing ends the item will be re-listed again soon for you to purchase.

Please call with any questions to 800-834-5890.