I received my order, but you sent me the wrong unit
All claims for exchange must be filed within 14 days of delivery confirmation from UPS, we will then send you a UPS return tag. When we receive the RTS item, we will ship the correct unit at no cost to you.
I installed the part and it failed, what do I do?
Contact us via eBay messagewith the symptoms of your problem and we will first attempt to troubleshoot the problem and if that is not successful, we will arrange for replacement.
I received my order, but now I have changed my mind and want a refund
Our warranty is limited to the repair or replacement of defective units only.
We do not offer a cash refund on any electrical item that has been installed on vehicle. Refunds may be given if unit is returned within 14 days of receipt and has not been installed, damaged or used in any way.
If you return a unit that was not installed after 14 days and before 30 days, there will be a 20% restocking fee charged.
After 30 days there are no returns for refunds.
*****ATTENTION*****IF YOU DO NOT PUT ANY PAPERWORK IN BOX WITH RETURN UNIT, WE WILL NOT BE ABLE TO TELL WHO THE RETURN IS FROM.
ALL PACKAGES THAT COME IN WITHOUT PAPERWORK WILL BE GIVEN VERY LOW PRIORITY.
*****YOU MUST INCLUDE PAPERWORK*****
All claims for exchange must be filed within 14 days of delivery confirmation from UPS, we will then send you a UPS return tag. When we receive the RTS item, we will ship the correct unit at no cost to you.
I installed the part and it failed, what do I do?
Contact us via eBay messagewith the symptoms of your problem and we will first attempt to troubleshoot the problem and if that is not successful, we will arrange for replacement.
I received my order, but now I have changed my mind and want a refund
Our warranty is limited to the repair or replacement of defective units only.
We do not offer a cash refund on any electrical item that has been installed on vehicle. Refunds may be given if unit is returned within 14 days of receipt and has not been installed, damaged or used in any way.
If you return a unit that was not installed after 14 days and before 30 days, there will be a 20% restocking fee charged.
After 30 days there are no returns for refunds.
ALL PACKAGES THAT COME IN WITHOUT PAPERWORK WILL BE GIVEN VERY LOW PRIORITY.