Shipping Instruction
- Shipment will be arranged by EMS in order to deliver safely with tracking number.
- We do not ship to APO or FPO address.
- Some countries do NOT accept P.O.Box. If your address is P.O.Box, please inform us before purchasing.
- If you prefer other delivery agent such as DHL or FedEx, please do let us know. We will recalculate shipping cost.
- If the orders made on weekend and holidays we will process shipment on the next business day.
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Please allow 10-20 business days for international deliveries. Some shipments may take longer, subject to your local customs authorities.
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If a parcel arrives at your door with obvious shipping damage, please save all packaging material and paperwork and contact us immediately with photos of parcel.
Combine shipping
- We are happy to assist you for combine packing in order to save your shipping cost.
How to do…?
1. Please purchase the items without payment.
2. We will calculate shipping cost and will send invoice to you.
※ If your account does not accept combine purchase, please purchase all items with full payment first then we will refund deference of shipping cost to your account.
For International Buyers
- Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
- Please check with your country's customs office to determine what these additional costs will be bidding or buying.
- These charges are collected by the shipping company or when you pick the item up do not confuse them for additional shipping charges.
- If the item you buy is returned to us due to its regulation or restrictions on imports, we do NOT take any responsibility as well as return cost, re-shipping cost are paid by Buyer.
ABOUT US
Trust Planning is located in Ibaraki Japan. We are exporting genuine Japanese Demestic Market (JDM) both used and new aotomotice parts in global market. Our Company sells 100% genuine automotice parts. We do NOT sell fake items. Our goal is to be reliable, kind and complaisant. We strive satisfaction with complete trust in our service. Please feel free to contact us for any questions!
【Business Hours & Holidays】
Mondy - Saturday a.m.10:00 - p.m.5:00
Note : Our company closed on the 1st Saturday and the 3rd Wednesday.
Please see our profile page for the details of our business days and hours.