We exclusively accept PayPal for all of our eBay listings.  You can also pay with all major credit cards via PayPal, even if you don’t have a PayPal account.

We typically ship most items the following business day after payment is received, please pay special attention to eBay’s estimated delivery dates for the specific item you are looking to purchase.  Larger or abnormally shaped items will typically have longer handling times.  “Business days” are Monday through Friday. 

 

DOMESTIC SHPMENTS - Smaller shipments are shipped via USPS Priority Mail.  Larger items are typically shipped by FedEx Ground, or Standard USPS parcel post.  INTERNATIONAL SHIPMENTS – Are shipped via USPS Priority International Mail.  If it cannot be shipped via USPS Priority International Mail, we do not ship that item internationally. 

 

EXPEDITED SHIPMENTS – We do not currently offer expedited services since the time saved is usually wasted procuring and quoting such prices.  Keep in mind that most of our items are shipped via USPS Priority Mail, which usually takes 2 business day.

Because of the part-time online-only nature of our business, we do not offer local pick-up for parts unless they are too large to ship.  We do ship daily.

 

NO RETURNS!  ALL SALES ARE FINAL UNLESS THERE IS A CLEAR ERROR IN THE LISTING!  NO  EXCEPTIONS!  BY PURCHASING FROM US, YOU AGREE TO THESE TERMS.***.  While we understand that this can be unacceptable for some, and that we may lose some sales as a result, it is necessary in order for us to be able to provide the parts & services we provide.  We don’t mind answering as many questions as it takes to insure the product you would like to purchase is correct for you.  If you are not 100% sure the item you’re looking to purchase is for you, please contact us and wait until you hear back from us before you purchase.  If the item is a very rare part, we can end a listing while correspondence takes place, if needed. 

*** If there is an error in the listing, we will cover the round-trip STANDARD shipping costs to get the correct item to you, if available.  In some cases, expedited return shipping may be available.  If a replacement part is not available, we will refund the full initial payment and the cost of STANDARD return shipping.  If the shipping amount is not shown the return label, will require a copy of the original receipt.

 

The Part Guy is strictly a part-time, online-only operation, worked around our hectic work & family schedules.  As a result, we are available exclusively via email.  (Except for emergencies.)  While we understand that this can be inconvenient and even unacceptable for some, and that we may lose some sales s as a result, it is necessary in order for us to provide a high quality product and keep the promises we make to our customers.  We regularly check our emails and typically respond within hours, but no later than 24 hours from the time we receive emails.