Most parts we sell through eBay Motors come with a 30-day money back guarantee unless otherwise stated. The 30 day period starts when you take possession of the part. No labor warranty is provided. 

In the event a part sold with a warranty fails to operate within the warranty period we will replace the part(s) with a functionally equivalent part or refund the part purchase price, at our option.

To return an item you must contact us via the eBay messaging system within the 30 day period.

Original shipping charges and return shipping charges are not refunded. 

Please ship the item back to August Pohl Auto Parts 2225 M 139 Benton Harbor, MI, 49022

August Pohl Auto Parts ships to US addresses within the 48 states only via FedEx ground or USPS Priority Mail.  Tracking will be uploaded to the item so the buyer can track the shipment from whichever carrier we use.  We do not offer Expedited Service.  Thanks.

No Alaska, Hawaii, Puerto Rico, APO, FPO or PO Box please. 

No International shipping available. 

Pick up at our facilities is available. Please email us prior to your purchase to arrange pick up.  We are open from 8 a.m. til 6 p.m. Eastern time zone.  The yard closes at 5 p.m. so please let us know ahead of time if you plan on picking up at our facility.  We are located at 2225 M-139 Benton Harbor, MI 49022.

Please allow 5-10 days for delivery. Most areas in the US are within 5 days. No expedited shipping is available. 

If an item arrives damaged, please contact us through the eBay message system within 24 hrs for instructions.

Buyer is responsible for all shipping charges both original and return for items returned that are not needed or ordered incorrectly.  If the color is described in the listing but is wrong for the buyer's vehicle, they will be responsible for all shipping charges.

We accept immediate payment via PayPal only.

Sales tax will be applied to all orders shipped to the state of Michigan.

On all items over $2500, we will not accept paypal.  We will only accept a wire transfer, cashier's check, or cash.  

Buyer is responsible for all shipping charges both original and return for items returned that are not needed or ordered incorrectly.  If the color is described in the listing but is wrong for the buyer's vehicle, they will be responsible for all shipping charges.

Core Charge. Core is an acronym for ‘Cash On Return’. A core charge is sometimes applied to rebuildable parts such as engines or alternators that can be redeemed for a portion of their original price. If the part you are purchasing has a core charge applied, it will be noted in the description.

Parts Grading. A standard code system is used to communicate the condition and quality of a part between automotive recyclers, automotive repair shops, and insurers. Knowing how these codes are used will help you understand whether the part meets your expectations before you buy it and what you can expect from the part when you receive it.

To learn more about Parts Grading click here.

Part Category. A category is a way of classifying a part in inventory. The category appears as a one-letter abbreviation under Part Detail. A category is a way to identify a part by location or condition, and helps to indicate whether a part needs to be pulled and prepped before shipping.

Standard Part Categories include:
 

Part Color Definitions
 

If you have a question about a part please contact us BEFORE purchasing. 

Our main contact method is by email. We try to answer all emails within 24 hours. 

If we are unable to answer your questions before the listing ends the item will be re-listed again soon for you to purchase. 

Please email any questions to us through the eBay messaging, or ask seller a question on eBay.