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Our 60-Days Money Back Guarantee assures our customers that they will receive all orders promptly and exactly as described. In addition, it allows customers to return new and unused products in their original factory condition for any reason within 60 days from the date of purchase. No restocking fee and hassle free!
Please note that all returns must be pre-approved by AutoolUSA and have a Return Merchandise Authorization (RMA) number. Unauthorized returns will not be accepted. Buyers are responsible for round-trip shipping costs, appropriate packing, insurance and returning the item in new and re-sellable condition. Used items will not be accepted for return.
We only replace the returned item with an identical item, or issue a full store credit for the value of the item, or issue a refund for the value of the item. If your purchase was made during a free shipping method, we will also deduct the shipping charge (as calculated by www.ups.com / www.usps.com published rate) from the total amount.
Under no condition will AutoolUSA be liable for any damages, and in particular will not be liable for special, indirect, consequential, or incidental damages, or damages for lost properties, revenue or use, arising out of or related to the AutoolUSA account or the information contained within it, whether such damages arose in contract, negligence, tort, under statute, in equity, at law or otherwise. The sole and exclusive maximum liability to AutoolUSA arising from any product sold on AutoolUSA eBay account shall be the price of the product ordered