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Size
- Every aftermarket HID factory produces HID polarity differently. To ensure you get this ballast to work, please flip the plug to reverse the polarity if it fails to work.
- It's the nature of HID bulbs to have different current draws than stock halogen bulbs. For some high end cars this current draw difference could cause "bulb out" warnings or fast blinking response. This is normal and not due to a defect. To correct this you would need to install a load resistor/capacitor to balance the current draw. You would have to purchase them separately here.
- Please see the installation video below as reference.
PAYMENT TERMS
We accept Paypal payments with Confirmed Address ONLY, and can only ship to your paypal confirmed address. If you have more than one address set up on your Paypal account, please make sure you choose the correct address. Please do not include any alternate shipping address with your Paypal payment. We will only ship your package to the confirmed address provided during ebay checkout without notifying you, and we WILL NOT be responsible if the package is lost or returned due to incorrect address provided. If you are not sure what your confirmed address is, please contact Paypal.
Payment Note:
- All items sold requires immediate payment.
- We accept paypal payment with confirmed address ONLY
SHIPPING INFO
All International shipments are made via USPS First Class International/Priority International Mail, No Tracking # will be available, Buyers assumes all risks for all lost packages.
- We ship from our USA warehouse.
- Majority of our orders will be shipped within 1-2 business days after payment is received.
30 Days Money Back
It's our goal to provide 100% satisfaction to our customers. If you are not satisfied with the products for any reason within 30 days of receiving the item. We will offer refund of the ITEM PRICE ONLY on any unused items upon return.
60 Days Limited Warranty
Warranty is for EXCHANGE ONLY. All products come with a 60 days limited warranty against manufacturer's defects. No exchange will be issued on products that have been damaged in any way. If your item is damaged during shipping, please refer to Damaged Items Section. All warranty claims MUST have a RMA number issued by KnockoffParts.
Damaged Items
Due to the nature of the products we sell, we carefully inspect all packages prior to shipping. All of our products are sold as brand new, therefore, all damaged products are considered damaged during transit (even though outer boxes is not damaged). If you have received a damaged or broken item, please contact us immediately so we can help you with the damage claim with the shipping carrier. No claims will be honored after 14 days upon item received.
When exchanging or returning, all products must be in original packaging with RMA number issued by us clearly marked on the outside of the box. Packages received without a valid RMA number will be returned to the buyer and no credit will be issued.
All shipping and handling fees are non-refundable in any circumstances, unless it is approved by our Return Department.
We strives for FIVE STAR Service in our descriptions, communication, shipping speed & costs! We know you have many choices on Ebay, and are most appreciative that you have chosen to shop with us.
Please do NOT leave any neutral/negative feedbacks or 1-star/2-star/3-star ratings before letting us resolve the issue for you.
Since opening a case damage our rating and it's not removable, please choose "other" after clicking "contact seller" if you have any questions.
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- Every aftermarket HID factory produces HID polarity differently. To ensure you get this ballast to work, please flip the plug to reverse the polarity if it fails to work.
- It's the nature of HID bulbs to have different current draws than stock halogen bulbs. For some high end cars this current draw difference could cause "bulb out" warnings or fast blinking response. This is normal and not due to a defect. To correct this you would need to install a load resistor/capacitor to balance the current draw. You would have to purchase them separately here.
- Please see the installation video below as reference.
Payment Terms
Shipping Terms
Return/Exchange
Customer Services
We accept Paypal only. Buyers can pay with your credit cards or debit cards once you set up your paypal account or you can pay while signing in as guest. Please make sure you provide the correct ENGLISH shipping address at ebay checkout, and we are not responsible for the lost of package due to incorrect address.
We are USA seller and we ship directly from our USA warehouse. Handling time is 1 business day (SAT, SUN and holidays are not business days). Our shippers are USPS and Fedex. Please do not use PO box address as Fedex doesn't ship to PO boxes.
FOR INTERNATIONAL BUYERS
We participate in Ebay's Global Shipping Program whereas ebay is the forwarder. We will provide tracking from our warehouse to ebay's warehouse in KY. Then Ebay will provide the tracking number from their warehouse to your country. Please call ebay if you have any questions about the program.
Money Back Guarantee
We will refund the order on any unused items upon return with 30 days. No questions asked! Please contact us and request for a RMA# prior to return. Tracking # is required for the refund.
Optional 60 Days Warranty Extension
We value your business and we also hope you value our service. Every customer automatically gets free extension of the warranty from 30 days to 60 days. However, it also automatically opts you out of the extension if an ebay case is opened, 3-star or less rating is left or negative/neutral feedback is left. Per our experience, 99% of the problems can be resolved via ebay messages. Hence opening a case or leaving bad feedback are not needed at all. Do not open a case in any situations since that will limit your option.
99% of the problems can be resolve via ebay message. Please do NOT leave any neutral/negative feedbacks or 1-star/2-star/3-star ratings before letting us resolve the issue for you.
Since opening a case damage our rating and it's not removable, please ALWAYS choose "other" after clicking "contact seller" if you have any questions. Otherwise, we will have to ask you to send back the items for refund at your cost.
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