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Returns
Online Return Policy

Buy Here Return Anywhere

How to return a product purchased from AutoZone Ebay Store:

Customized/configured items

All sales of items such as floor mats that have had logos, custom embroidery and or trim added are final and items cannot be returned.

Product Return to an AutoZone store
To return a product to an AutoZone store, simply take the product, in its original packaging and/or box, and your receipt to the store of your choice. You must drain all fluids, if any, from the produ
ct before returning it.* Also, if possible, take the credit card used to purchase the part and the store will credit it for the price of the part. All returns to an AutoZone store are subject to the i
n-store return policy.


You will be reimbursed for shipping costs only if AutoZone Ebay Store made a shipping error or if the product was defective when shipped from AutoZone Ebay Store's Fulfillment Center

Product Return to AutoZone Ebay Store's Fulfillment Center 

To return a product to AutoZone Ebay Store, first drain all fluids, if any, from the product.* Then fill out the Return Form (Section B of your shipping invoice) and include it with the product in its
 original packaging and/or box.
If you are shipping from the United States and if either (i) AutoZone Ebay Store made a shipping error or (ii) th
e product was defective when shipped from AutoZone Ebay Store's Fulfillment Center, contact AutoZone Customer Support at (888) 843-PART (1-888-843-7278) to request a return shipping label. Upon receip
t of the shipping label, re-package the item(s) and attach the shipping label to the packaging for shipment back to the AutoZone Fulfillment Center.
 I
f you are shipping from overseas or a U.S. Territory and if (i) AutoZone Ebay Store made a shipping error or (ii) the product was defective when shipped from AutoZone Ebay Store's Fulfillment Center, 
ship items back to AutoZone's Fulfillment Center using the most economical means available. Include with your package, a copy of the receipt for your shipping charges. Upon receiving your returned ite
m(s), AutoZone will process your return and reimburse you for your return shipping charges by issuing a check for the shipping dollar amount as it appears on the carrier pre-printed label and receipt.
 
Otherwise, AutoZone recommends using a carrier that provides package tracking to ensure your product gets back to AutoZone Ebay Store safely and quic
kly. Your credit card will be credited for the full price of the product. 
 In all cases listed above, you are responsible for verifying and complying 
with proper shipment requirements of the carrier. 
 NOT ALL PRODUCTS ARE ELIGIBLE FOR RETURNS. ALL SALES OF CUSTOMIZED ITEMS ARE FINAL AND NOT ELIGIBLE
 FOR RETURNS. SEE THE AUTOZONE STORE'S IN-STORE RETURN POLICY FOR OTHER RESTRICTIONS. 
How to return the core for a product purchased fro
m AutoZone Ebay Store:
Core return to an AutoZone store

  To return your product core to an AutoZone store, simply take the core and your receipt to any AutoZone store. You must drain all fluids, if any, out of the part before returning it.* If you have th
e box in which the new product was shipped, please use it to return the core. If you take the credit card used to purchase the new product, the store will credit your credit card for the value of the 
returned core.
All returns to an AutoZone store are subject to the in-store return policy.
  Core return to AutoZone Ebay Store's Fulfillment Center
  To return your product core to AutoZone Ebay Store's Fulfillment Center for credit, first drain all fluids, if any, from the product.* Then fill out the Return Form (Section B of your shipping invoi
ce) and include it with the product in the box in which your order was sent. Place the return shipping label on the outside of the box and ship it. You are responsible for verifying and complying with
 proper shipment requirements of the carrier.
  AutoZone recommends using a carrier that provides package tracking to ensure your product gets back to AutoZone Ebay Store safely and quickly. You will not be reimbursed for shipping costs incurred 
in shipping the core to AutoZone Ebay Store's Fulfillment Center.
  The credit card used for the purchase of the product giving rise to the core return will be credited with the core's value after inspection
  Your shipment or other return of any core or other product to AutoZone is considered a transfer of ownership, and AutoZone will be unable to return the core or other product to you.
*Please recycle or properly dispose of all fluids drained from returned part. The parts must be free of all flammable and hazardous fluids before ship
ment. Many AutoZone stores have a free recycling program. If you do not live near an AutoZone store or the AutoZone in your area does not have a recycling program, contact your local recycling agency 
for instructions on proper disposal.
In-Store Return Policy

  How to return a product purchased at an AutoZone Store:
To return a product to an AutoZone store, return an item in its original condition and packaging, with receipt, within 90 days of the purchase date to request a refund. Return a defective item within 
the warranty period. Requests for refunds may be denied if the item has been used or installed.
 AutoZone reserves the right to require a valid governm
ent-issued photo ID for all returns that will be recorded at the time of the return. Information from you ID will be retained in a company-wide database of customer return activity that AutoZone accep
ts the following IDs for returns: U.S. or Canadian Driver's License, U.S. State ID, Canadian Province ID, U.S. Military ID, Mexican Voter Registration Card, Passport, U.S. Laser Visa.
If you are returning an item(s) and you no longer have the receipt(s), contact AutoZone Customer Support at (888) 843-PART (1-888-843-7278) to request the transaction 
information for your order. The customer service representative will also explain the process for returning your item(s) to the nearest AutoZone store.
  AUTOZONE RESERVES THE RIGHT TO LIMIT RETURNS AND EXCHANGES REGARDLESS OF RECEIPT.