Please contact our Customer Service Department for RMA numbers and further instructions. We will NOT accept any returns without an RMA number. Exchange is possible if the merchandise is found to be genuinely defective at the point of receipt. Items returned must be in new condition with the packaging slips, manuals, accessories and all other items intact in original packaging. Request(s) for return or exchange and report(s) of missing or damaged part(s) must be received within 7 days of your receipt of merchandise(s). We reserve the rights to entertain requests received thereafter. Returned merchandise must be received from our customer before we will process and ship out any replacement. All returns for refund are subject to a 20% restocking fee.

Since 2001 Dale’s Sales and Service has traveled the country selling high quality Billet Grilles and Automotive Accessories with our industry leading guarantee for life policy on all Dale’s Brand Products. 

In 2010 the torch was passed to a new generation and Dale’s Billet Sales LLC was formed, a family owned and operated business. We continue to travel to over twenty truck and car shows around the country and now are proud to add Dalessuperstore.com.

We specialize in

• Custom Billet Grilles, Mesh Grilles, Chrome door handle and mirror covers
• Gas and Diesel Truck Performance parts
• Finding what you need

Customer Bill of Rights.

• You have the right to expect courteous, knowledgeable salespeople to help you in placing your order.
• You have the right to expect communication in the form of order confirmation and tracking.
• You have the right to expect prompt shipping and delivery.
• You have the right to satisfaction with your purchase and support as well.

We set the bar of expectation high so your overall shopping experience is worry free. We want to be your source for Truck Performance and Styling products again and again. It is our goal to make sure that you have been satisfied with your purchase. We realize the online Truck accessory market is very competitive, and we believe that quick shipping, great customer service, knowledgeable technical support, and our low prices lead the industry. Try us and see.

Why Our Prices are so low?

We use technology to streamline our entire operation to lower our overhead and costs. There is truth in the phrase "Work smarter, not harder." Our employees are dedicated to a common goal. We make every effort to be aware of the latest technology, and proper ways to implement it for you. We also strive to build a positive relationship with our customers. We believe in customer satisfaction and communication through your entire order. We are available through out the entire purchase process to ensure you will have everything you might need. We are not just “sales people", we are Car and Truck enthusiast. If one of our associates cannot help you with your problem immediately, we will not rest until you have the answer to your problem. When you begin to add these factors up it turns out that we are easily able to offer our customers better service, and lower prices than our competitors.

Sincerely,

Dale and the Staff at DalesSuperstore.com