EXOTIC AUTO PARTS

*PLEASE READ ALL OF THE DESCRIPTION CAREFULLY BEFORE PURCHASING YOUR ITEM*

PART NUMBER:

         THE PART NUMBER OF YOUR OLD UNIT MUST MATCH THE PART YOU HAVE. IF YOU ARE NOT SURE IF THE PART NUMBER IS NOT LISTED, PLEASE CHECK UNDER THE “PART NUMBER” HEADING IN OUR “DESCRIPTION OF ITEM.” IF YOU ARE NOT SURE IF THE ITEM IS COMPATIBLE WITH YOUR VEHICLE, CALL THE DEALER (CUSTOMER SERVICE) AND PROVIDE THEM WITH THE PART NUMBER IN OUR DESCRIPTION TO CONFIRM COMPATIBILITY.

ALL ITEMS:

         COME FROM WORKING VEHICLES. ALL ITEMS HAVE BEEN TESTED BEFORE, AND ARE IN GOOD WORKING CONDITION PRIOR TO LISTING!

         IN THE UNLIKELY EVENT THAT THE PART YOU ORDERED IS NOT WORKING, PLEASE SEND THE FOLLOWING INFO FOR A REFUND:

- PICTURE OF THE PART WITH THE PART NUMBER VISIBLE FROM YOUR OLD UNIT AND OUR UNIT SIDE BY SIDE

- DOCUMENTATION FROM YOUR DEALER EXPLAINING THE PROBLEM/DIAGNOSIS AS TO THE ISSUE WITH THE PARTICULAR PART

RETURNS:

·      BUYER MUST RETURN THE ITEM IN ITS ORIGINAL CONDITION OR AS DESCRIBED ON OUR PAGE

·      BUYER MUST SEND IN PROOF THAT PART NUMBER AND/OR OTHER RELEVANT INFORMATION FOR THE ITEM MATCHES

·      ITEM MUST BE RETURNED WITHIN A 14 DAY PERIOD

·      BUYER ASSUMS RESPONSIBILITY FOR SHIPPING THE ITEM BACK TO US. THE BUYER NOT ONLY PAYS FOR THE RETURN SHIPPING, BUT FOR THE ORIGINAL SHIPPING THAT WE PAY ON OUR END.

·      ITEM WILL BE INSPECTED WHEN IT IS RETURNED TO US TO ENSURE ITS ORIGINAL CONDITION

·      REFUND WILL BE GIVEN AS SOON AS WE RECEIVE THE ITEM, AND MADE SURE THAT IT WAS IN ORIGINAL CONDITION. PRICE WILL INCLUDE ONLY FOR THE ITEM THAT YOU BOUGHT AND WILL NOT INCLUDE SHIPPING FEES.

RETURN ADDRESS:

93 HIGHLAND ROAD, COLONIA, NJ 07067

SHIPPING:

SHIPPING IS FREE IN THE U.S WITH USPS PRIORITY MAIL. EXPRESS WILL INCLUDE ADDITIONAL CHARGES.

THE BUYER IS RESPONSIBLE FOR MATCHING PARTS’ SERIAL NUMBER AND PART NUMBERS!!

WARRANTY: 14 DAYS AFTER ITEM IS DELIVERED TO BUYER

         UPON DELIVERY BY USPS, THE 14 DAY WARRANTY WILL BEGIN.

REMINDERS:

- REQUIREMENTS FROM ABOVE MUST BE SUBMITTED IN A MESSAGE TO QUALIFY FOR A FULL REFUND

- BUYER IS RESPONSIBLE FOR MATCHING PART NUMBERS AND/OR SERIAL NUMBERS OF THE CAR!

FOR RETURNS OR REFUNDS, PLEASE SEND US A MESSAGE BEFORE OPENING A RETURN REQUEST WITH eBAY.

CUSTOMER SERVICE:

WE AIM TO PROVIDE YOU WITH THE BEST CUSTOMER SERVICE TO OUR CUSTOMERS. WE REQUEST THAT YOU CONTACT US THROUGH EBAY MESSAGING. WE TRY OUR HARDEST TO RESPOND WITHIN 24 HOURS. AS WE ARE A NEW COMPANY, HOWEVER, PLEASE GIVE US AT LEAST 48 HOURS RESPONSE TIME.

FOR QUESTIONS OR URGENT MESSAGES, PLEASE MESSAGE US ON EBAY OR WITH THE FOLLOWING INFORMATION:

EXOTIC AUTO PARTS (est. 2016)

OFFICE HOURS: MON,WED,THURS,FRI 3:30-7:00 PM (EST), SAT 4:00-7:00 (EST)

+1-(732)-499-8229

UPON CLICKING THE “BUY IT NOW” BUTTON, YOU READ, UNDERSTOOD AND AGREE TO ALL OF OUR TERMS LISTED ON EACH ITEM DESCRIPTION AND ABOVE.  PLEASE UNDERSTAND THE TERMS SHOULD YOU WISH TO RETURN YOUR ITEM.

FINALLY, PLEASE DO NOT HESITATE TO LEAVE US POSITIVE FEEDBACK! IF YOU HAVE ANY REASON NOT TO, SEND US A MESSAGE AND WE WILL DO ANYTHING AND EVERYTHING TO HELP YOU!

-EXOTIC AUTO PARTS-