IMPORTANT INSTRUCTION (PLEASE READ TO AVOID MISTAKE & DELAY)

For (U.S. buyer) if you did not receive your order within 13 business days after the purchase. Please send us an ebay message (We can Help)
For (International Buyer) if you did not receive your order within 30 business days after the purchased. Please send us an ebay message (We can Help)
In order to provide quick turnaround shipment, we do not accept change address under any circumstances.
To avoid missing package or package return back to us. Please update and verify your eBay/Paypal mailing address before submitting the payment.
We also understand it is impossible to satisfy all of our customers. If you are not happy with our product and planning to open case or give negative feedback and gives 1 or 2 stars rating. **Please! Please! Please Don't Do That** give us a second chance to fix any problem you might have **Send us a ebay message please**. We are happy to give FULL Refund or Exchange to correct parts etc... Whatever it takes to make you happy. (Please send us ebay message, we will help and your problem is promise to be solved within 12 hours).

Shipping Information

Item location is at China,and we need do international shipping. Please be advised that international shipping usually take longer than domestic,as it's based on shipping service provider and customs. All items will be shipped with in 24~48 business hours after receives cleared payment (except Saturday and Sunday). Please see the below table to find detail service level

International Buyers – Please Note:

1. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
2. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. Some countries customs may charge taxes for importing good from another country such as import duty, Value added Tax, a purchase Tax, Customs clearance fees etc.
3. Buyer as importer are responsible for paying such costs, Buyers can not request to cancel the auction or request for refund or resend under this situation. In our experience around 92% can reach to the buyers without any taxes.
4. We will try our best to help our buyer to minimize the risk of paying taxes, and you still find the price is lower than standard even you are chosen to pay taxes.
5. Please note your Telephone when your payed. Telephone are must for international express shipping.
6. Buyers' Information: We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the courier company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.

Feedback

Warranty and Return Policy

● We stand behind the products we sell. If for any reason you are not satisfied with your purchase, we'll be happy to process an exchange or refund within 30 Days of your purchase. All return items will require a RMA number, which is given by our Customer Service Department only. Please allow 10-14 days for returns and exchange to be process.
● Please inspect all your order(s) upon receipt.
● As a result of lighting and camera variations, product images will not reflect the exact physical color of our products.
● All return items MUST be in brand new condition which means the item is never installed and kept in the original packaging, otherwise you will be subjected to a 20% restocking fee.
● We will not reship replacement(s) before we get a claim approval for the lost or stolen item(s) or the returned item from customers.
● In most cases, all shipping and handling fees are non-refundable, unless it has been approved by our Customer Service Department.
● Any item(s) that the buyer states as defective will be tested by our Returns Department, if there is no problems or errors found during testing, there will be a mandatory 20% restocking fee for the price of the item.
● Once the RMA is issued, the buyer will have 30 days to return the item, if any items that is return after 30 days, the item(s) are subject for rejection. If the items are returned without an RMA, we reserve the rights to reject the item or charge the buyer a 20% restocking fee.
● All items are brand new unless otherwise stated.
● Most of our item(s) are plug and play, however PROFESSIONAL installation is highly recommended. Buyer assumes all risk on usage

Payment Methods

We do only accept Paypal.
We only ship to Paypal confirmed address. For international Buyers, we only Shipping to Paypal Verify user.
Before you Biding, Verify your paypal account please.
Item Might Comes with Color Choice, please make sure to specify the desired color on the note section (message to seller) when you make payment through PAYPAL or eBay note. Otherwise, we will pick random color for the choice. We cannot pick color through email!

Customer Service

About Item:
All items sold by us are being described to the best of our abilities, as accurate as possible, and with utmost conscientiousness on our part. However, to avoid any potential oversights, I respectfully request your assistance in helping us to make this a mutually satisfactory transaction by THOROUGHLY reviewing item description and photos, and asking all questions PRIOR TO BIDDING.

Customer Satisfactory:
1. Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.
2. We back our commitment with superb service, 100% full money back and a customer satisfaction guarantee.
3. I am here and ready to assist you with any questions or concerns you might have before or after the purchase.
4. My goal is to make sure you are a happy customer and pleasant shopping with us.
Note:
1. We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1 business days for us to response. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size.
2. Due to some ISP SPAM filter settings, you may not be able to receive our replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
3. Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving any negative feedback or open any dispute on PayPal.
4. We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.

Contact us

Our office time: Monday-Friday 9:00a.m.-17:00 (Bei Jing Time GMT+8)
And our store is Closed on Sunday and Public holidays (China)
We apologize for the late replay during the holidays.

If you have any problems or concerns whatever with your order or products, please
message us And give us a chance to assist you before you leave any feedback.

We believe we can produce a positive outcome to any situation and will work hard to earn your praise.
If you were pleased with the transaction, we appreciate it if you leave 5 star Rating.