Return Within 30 Days
We will provide either exchange or refund for a defective product or dissatisfied purchase which reported within 30 Days.
2-Year Warranty
We provide 2-year warranty for all our products.
Notice:
1. Customer is responsible for the return shipping fee; we will pay for sending the item back.
2. We suggest that installation by professional and contact us when installing issue happened. However, we are not responsible for installing or uninstalling.
Damage or missing components
Our products are all brand new and inspected carefully before sending out. Please check the package carefully before the courier leaves.
If you receive a DOA item or missing part, please keep the original package and email the photos & your phone number to us within 7 days.
If products possibly damage during delivery, customers have to report in 7 days with your phone number and photo about damage. Meanwhile, it may take about 2 weeks for the express company to investigate the case, thanks for your understanding.
Warranty will be voided as of:
(1) Damage caused by: Undue wear & tear, dirt, misused, improper installation or operation, neglect, accident.
(2) Any damages caused by improper packaging when buyers return the item to us.
(3) If the item was disassembled or repaired by unauthorized person. |