About UsReturn Policy RefundsWarrantyContact Us
 
 

About Us

Full Premium Auto Parts LLC., stands as one of the most trusted internet retailers online.

We are genuinely inspired to offer the best possible parts, prices and customer support when required. We appreciate every transaction and greatly value your time. We understand that in this kind of business, time is as important as price, so with that in mind, we offer a fast delivery anywhere within continental U.S.  Your Premium Auto Parts experience will be sure to save you shopping around and we trust you will become a repeated customer. We look forward to you joining our already long family of satisfied customers, our commitment is your satisfaction!

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Return Policy

We are committed to providing the best customer satisfaction possible. We will gladly refund or replace any defective item and most non-defective items. Within 14 days of receipt of your order, you may return products that:

  • Are in their original packaging
  • Are not used, installed, or disassembled
  • Are not damaged due to incorrect installation
  • Do not have missing parts

The following orders are not returnable:

  • Electrical Parts and Components (Such as: ECU's, Push Button Units, relays, air mass meters, etc)

Once we have received your return, conducted an inspection of the return, and verified that your return meets the above guidelines, a full refund will be issued. All applicable sales taxes will be refuned. A shipping label will be sent to you only in those instances that the return is a result of our error.
Items incorrectly shipped to our company will not be refunded. Items not purchased from our company will not be accepted.

Refunds

We will issue a full refund for any returned products when your return meets the above requirements. A shipping label will be sent to you only in those instances where the return is a result of our error. Refunds will be issued back to all customers after proper inspection of the returned item. This usually takes between 2-4 business days.

Warranty

Full Premium Auto Parts LLC,  guarantees the durability of our parts by providing a 1 year warranty on 100% of new inventory. A 3 month warranty will apply for remanufactured items. Please contact us if you have questions regarding warranty of any item in particular.
Labor Disclaimer
We are willing to exchange/refund incorrect or damaged parts however many times it is necessary. However, we will NOT refund any labor costs incurred by you or the installer of the products purchased at this eBay store.  

Support

If you have any problems with your order, please don't hesitate to contact us.
You can reach via eBay messaging system or by phone (305-671-3775).

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