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All our stock is at our US warehouse.Your item will be shipped by either DHL or UPS depending on the size/weight of the package and delivery location. We aim to ship orders within 24hours of processing your payment. Shipping is free. 30 day return or exchange policy for all our products. Only factory defects are accepted as the reason for product return. Returned item(s) must be returned with package completely intact, and all accessory(s) inside the package must be original condition.We do not pay for the postage costs for returned defective items.Items returned must be received within 30 days from purchase. No refund or replacement is issued after 30 day time period after purchase. Please allow up to 7 working days to process your returned item(s) after we receive it.We are extremely fair, and in the rare event of something unusual happening, we will gladly work with you to find a solution. We sell on eBay since 2007. We are based in the US and ship from our own warehouses. Our products are 100% authentic and all brand new. We work with the biggest suppliers in the UK to bring you the best quality items!We guarantee to provide the best service. Customer satisfaction guaranteed!We offer a 100% Satisfaction Guarantee on all sales. If you are not happy with your purchase for any reason, please contact us within seven days of receipt of your item, or email us to share your concerns. We are extremely fair and will happily work with you to find a solution to any problem.We aim to maintain 100% feedback, and we want every single one of our customers to be a happy one. So in the rare case something does go wrong, before leaving a negative feedback, contact us so we can help make things right! In the rare event that you have an issue with your product or our service please contact us by email to share your concerns, we will respond within 24 hours to help to rectify the problem. |