Shipping Info

ATTENTION INTERNATIONAL BUYERS

We will ship your order within 1~3 business day via post .

Only ship to the confirmed address provided by ebay . Please checked your correct address.

It will usually take 10-40 business days after shipment

Delivery can be delayed due to destination's customs issue

Brazil, Spain, Greece, Azerbaijan, Brunei Darussalam, Puerto Rico, Italy, Russian Federation, Ukraine,some country shipping Usually takes more than 6weeks due to strict customs

Attention, We are not responsible for any customs fee, import duties, or taxes.

Payment Info

We making payments through Paypal is 100% secure.

SHOP WITH CONFIDENCE!

We will only ship to your credit card's billing address, before we process your credit card, we will send message you to confirm the final amount and order details.

Return Policy

All our products are 100% brand new, which it has never been used or installed (unless stated otherwise)

We are not responsible for any illegal issues that are caused by the improper usage of our products. Please verify with your local and/or state law enforcement before playing your order.

Our products requires professional installation and we are not held responsible for installation of the product. If the product is damage through installation, we are not held responsible for refunds.

When you have received your package, please inspect your product for any manufacturer defects or shipping damage before installation. If you notice any damages or defects, please contact us ASAP.

You may return/exchange any unopened products in resalable condition (we do not pay for return shipping.) After we have received the package and the item is in a resalable condition, a full refund will be issued.

All returns, cancellation shipping, and handling fees of all orders are non-refundable.

No returns will be accepted if you contacted us after 30 days of receiving the item

Before any returns or exchanges, please contact our customer service representatives via eBay message, please include item number, eBay user ID, specific description of damage/problem and clear explanation of your reason. If we authorized the return, customer will get an email with instructions for returning the item. (email will be replied within 48 hours, on business hours)

F. Q. A

Where is my item?

all items are shipped out within 1-3 business days after full payment has been cleared. An automated email will be sent containing the tracking #.

The tracking # does not update

When you have received the automated email, that means your order has been processed but does not mean it has been shipped out. It can take up to 24 hours for the system to update

Do you provide next day or expedited shipping?

Unfortunately at this current time, we do NOT offer any expedited shipping

I purchased by mistake, how do I cancel the order?

Please contact us ASAP. If the item has not been shipped out we can cancel the order for you. If the item was shipped out you can refuse the package and wait for the item to return to us. We can only refund you the Item price and cannot refund the shipping price.

I received your item but it does not fit or is defective

Please contact us so we can assist you on the matter.

I tried to contacted you, but cannot reach anyone.

Our officer hours are 9:30AM - 5:30PM PST Monday - Friday and 9:30AM - 12:30PM PST Saturdays excluding holidays. If your phone calls are not answered, it means that all our customer service reps are currently busy with other customers, please call back again. Emails are the best way to contact us and should receive a response within 24 hours.

Do I receive installation instructions?

We are only retail store and we send out our items based on what the manufacturer give us. Majority of our items do not come with installation instructions and requires a professional to install.

Contact Us

We will try our best to assist all our customers, however we only have limited technical knowledge because we only sell the items provided by our vendors.

CONTACT INFORMATION

TEL: (086) 13480915248

Office: 9:30AM - 5:30PM PST Monday - Friday 9:30AM - 12:30PM PST Saturdays

 EXCLUDING HOLIDAYS.

( If no one picks up, all available customers service are currently on the line. Please call back and try again )