Most parts we sell through eBay Motors come with a 30-day money back guarantee unless otherwise stated. The 30 day period starts when you take possession of the part. No labor warranty is provided. Parts are sold strictly as replacement parts only. Parts that are purchased with the intent of upgrading or adding options that the intended vehicle were not equipped with are sold AS IS without warranty. If you are attempting to upgrade to options that your vehicle is not equipped with you will need to do your own research prior to purchase.

In the event a part sold with a warranty fails to operate within the warranty period we will replace the part(s) with a functionally equivalent part or refund the part purchase price, at our option. No refund on deposits or unwanted special order parts or special "cut" items.

To return an item you must contact us within the 30 day period to obtain a RMA number (return material authorization).

Original shipping charges and return shipping charges are not refunded.

Once you obtain an RMA number, ship the item back to OK Auto Parts, 771 HWY 49 South, Richland, MS 39218 along with the RMA number.

OK Auto Parts ships to US addresses within the 48 states. Any and all other destinations will be shipped through the eBay Global Shipping Program. Small packages will ship UPS Ground only. We do not ship USPS and do not ship to P.O. Boxes. Large items that require freight shipping will ship on a common carrier such as R&L Carriers, AAA Cooper, South Eastern, etc. We are responsible for your purchase getting to you safely so we only ship on carriers that we have confidence in taking care of the items we are selling in order to get them to you safely.



No International shipping available.

Pick up at our facilities is available. Please email us prior to your purchase to arrange pick up.

Items will be shipped within 1-2 days of purchase.

Please allow 5-10 days for delivery. Most areas in the US are within 5 days. No expedited shipping is available.

If an item arrives damaged, please email us within 24 hrs for instructions.
 

We accept immediate payment using a credit card via PayPal only.

Sales tax will be applied to all orders shipped to the state of Mississippi.

Core Charge. Core is an acronym for ‘Cash On Return’. A core charge is sometimes applied to rebuildable parts such as engines or alternators that can be redeemed for a portion of their original price. If the part you are purchasing has a core charge applied, it will be noted in the description.

Parts Grading. A standard code system is used to communicate the condition and quality of a part between automotive recyclers, automotive repair shops, and insurers. Knowing how these codes are used will help you understand whether the part meets your expectations before you buy it and what you can expect from the part when you receive it. These codes do not always transfer from our system to eBay through our listing tool however all parts listed are in good condition unless otherwise stated in the defect section of the eBay listing.

Part Category. A category is a way of classifying a part in inventory. The category appears as a one-letter abbreviation under Part Detail. A category is a way to identify a part by location or condition, and helps to indicate whether a part needs to be pulled and prepped before shipping.

Standard Part Categories include:

Part Color Definitions

If you have a question about a part please contact us BEFORE purchasing.

Our main contact method is via eBay Messaging. We try to answer all emails within 24 hours, Monday - Friday, 8 AM to 5 PM Central Standard Time. If you have questions that you feel can not be answered through eBay messaging the please call us at 1-800-748-7539.