Payment
We offer a wide range of payment methods to cater to your diverse needs, including global credit card payments, ensuring a convenient and hassle-free shopping experience.
Shipping
We will promptly send out the item within the specified handling time (5 days), excluding weekends and public holidays.
The estimated delivery time is 8-16 business days (to the US), although it may take up to 6-8 weeks for certain European and South American countries due to strict customs inspections. We provide shipping services worldwide.
The shipping fee includes costs for packaging, storage, distribution, order handling, and processing.
Please note that in some countries, specific items may be subject to customs duty or tax. The buyer is responsible for any associated charges.
As our prices do not include customs duty or tax, we cannot be held accountable for any incurred fees.
Returns
You have a 30-day window to return the item, as long as it is unused, in its original packaging, and in the same condition as when you received it.
To initiate a return, please reach out to our customer service team and provide the necessary information, including the order number, reason for return, and any supporting documents (such as photos or videos, if applicable).
Please note that the customer is responsible for the cost of return shipping, unless the return is due to a defect or an error on our part. We suggest using a reliable shipping method with tracking to ensure the safe return of the item
Refunds will be processed using the original payment method. Please allow one business day for the refund to be completed and reflected in your account.
If you receive a damaged or faulty item, kindly inform us immediately. We may request additional information or evidence to assist with the return or exchange process.
Contact Us
Our customer service is available Monday through Saturday, from 12:00 AM to 10:00 AM GMT, excluding Sundays and holidays.
If you have any questions, please reach out to us via the eBay link provided, and we will respond within 24 hours. Kindly check your spam folder if you haven’t received a reply within the specified timeframe.
Upon payment completion or transaction finalization, we will promptly leave positive feedback for all buyers.
Thank you for selecting our products. We are committed to delivering exceptional customer service and are eager to address any queries or issues you may have.