Our goal is to get your product to you safe and in a timely manner. We have been in business since 1956 and have built our reputation on excellent customer service. Our eBay department is open M-F 9am-5pm EST. We respond to all messages within 1-2 hours during normal operating hours. Almost all of our items listed are in stock and ready to ship. In the rare case there is a inventory error, we will contact you quickly with a resolution.

Most orders placed by 1pm EST will be shipped the same day. We will only ship to the address that is CONFIRMED through eBay. No Exceptions or changes. Since we offer free shipping on all of our items, we choose the shipping method that is most economical. If you have any specific shipping requirements, please let us know before checkout. We do offer expedited services for all in-stock parts. For a accurate quote to your location please provide your full address in a message through eBay. Tracking numbers are added once your item leaves our facility. We ship via USPS and UPS. Most of our smaller items will be sent via USPS Ground Advantage. Large items are generally shipped ground through UPS Ground

Buyer must contact Ronnie's Powersports before returning any items, so that we are aware of the issue. The item must be received within 14 business days of correspondence and must be returned in the same condition it was received with all original packaging. Please pack items as they were sent to you to prevent damage. When you return an item, please include a copy of the eBay invoice sent to your email and notate the reason for return. 'EBAY' must be written on the outside of the package to expedite the return process. Make sure to obtain and provide a tracking number for return shipments. We are unable to accept returns on helmets and electrical parts. WE ARE NOT RESPONSIBLE FOR FITMENT ERRORS. We do our best to locate correct fitment for products we sell. Some items are obsolete and limited information is available in regard to fitment. If the item is being returned due to seller error:(WE SHIPPED THE WRONG ITEM) the buyer will receive a full refund, including the cost of return shipping. If the item is being returned due to buyer error: THIS ITEM DOES NOT FIT MY MACHINE, YOU DON'T LIKE THEM, PURCHASED BY MISTAKE, ETC the buyer will be refunded the items price only. Buyer pays for return shipping.

We are a well-established brick and mortar business as well as a eBay business. We strive to offer top quality items at the lowest prices. We take our feedback seriously as it reflects our business practices. If you have any issues with your transaction, please contact us first before leaving feedback to see if the problem can be resolved.