Like many powersports dealerships, Sloan’s was started out of passion. Founder Bill Sloan had purchased a Whizzer motorbike in 1936, soon upgrading to a Harley-Davidson Knucklehead. Enthralled with motorcycles, Sloan opened his dealership in 1960 to support his riding habit. His wife Sharon ran the books and the backend of the business during the day, while Bill Sloan would take over in the evening after his shift at the local bank

The dealership was launched with the Matchless brand imported from the U.K. by Indian. As Sloan’s added BSA, camping trailers and later Yamaha to its lineup, the dealership moved to a 2,000-square-foot store in 1965, adding another 1,000 square feet when Honda was added. In 1972, Sloan’s again moved and added Kawasaki. Then in 1980, the family built a 15,000-square-foot facility at its current address.

Since then, Sloan’s has continued to grow. That 15,000-square-foot store is now the base of the dealership’s 55,000-square-foot space that houses motorcycles, ATVs, side-by-sides and scooters from 13 brands. And while the dealership has continued to flourish in its 54 years, family has stayed at the heart of Sloan’s, where the second generation includes Curtis Sloan and his sister Julie Sloan Link, and the third generation has already stepped in as Matt Sloan serves as sales manager.

“We are a family business, so that’s part of what we still capitalize on to differentiate us from a lot of absent owners,” general manager Curtis Sloan said. “We have really worked hard and continue to work hard having 13 brands.”

Sloan's No-Stress Returns

At Sloan’s, our customers appreciate our no-stress return policy. We treat YOU the way WE want to be treated if a return is necessary!

Accidentally order the wrong part?  Wrong year-model?  Wrong color?  Or just plain don’t need what you ordered after all?  No worries. We offer a 30-day return window on most parts purchased from us.

A Few Common Sense Guidelines To Remember

Most parts will be accepted as long as they are in new condition; they must have the manufacturer's original packaging with the UPC code, label, or tag with the part number (this usually has a bar code).

Some items may be subject to a 20% restock fee or “open package fee”.  You can help by opening packaging carefully and repackaging the item clean, carefully, and as “like-new” as possible.

Starting a return is easy: simply start the return in eBay describing the items you need to return, the invoice numbers, and the reason for return.  We’ll respond quickly with ship-back instructions.

We ask that you only return the items that have been authorized for return. We want to make every attempt to get your exchange or refund back to you as quickly as we can.

Warranty / Defective Items

Getting a part warrantied requires more information from the customer when requesting a return. Please submit the 17-digit VIN of the vehicle for which the item was purchased. We will also need to know the mileage / hours currently on the vehicle. Finally, we will need a description of what the issue is with the part. Typically, warranty claims take a couple of weeks for the manufacturer to approve.  Please understand, warranty decisions are made solely by the manufacturers.  Sloan’s is not responsible for any warranty decisions made by the part’s manufacturer, but we’ll do our best to advocate on your behalf for coverage.

Damaged Items

While we always try to make sure you get your part or accessory safe and sound, sometimes bad things happen and a part arrives damaged. If so, we’ll take care of it. Simply follow1 the return process outlined above, noting the reason for return as the item arrived damaged.

We’ll also need pictures of the damaged area of the part and the packaging in which the items were shipped. These pictures are required by UPS, USPS, and FedEx and will assist us in getting your issue resolved quickly and hopefully prevent further issues in the future.