FEATURES

SHIPPING

Orders will be dispatch in 1 business day after payment is cleared. Orders made on Saturdays, Sundays, and holidays will be processed on the next business day. We ship via USPS First Class shipping and the tracking number is provided to you upon shipment. We do not offer overnight, expedited shipping or local pick-up. We ship International via eBay Global Shipping. International Customers may be required to pay import duty and tax upon delivery.

Please ensure that the shipping address you provide at checkout is accurate and verified. We are not responsible for undeliverable addresses.

There may be delays in shipping around US holidays or busy times of year. If you have any questions regarding tracking or where your item is, visit USPS website, visit your local office or call 1-800-ASK-USPS for assistance.

DAMAGES OR INCORRECT ITEMS

We apologize in advance if you receive a damaged item. If this happens, contact us immediately for replacement. 

If you receive a different item from what you purchased, send us an email with pictures of the item you received. We will send you return instructions and replace with the correct item. 

RETURNS/REFUNDS

All products come with a 30-day return. Refund will be issued once product is received back to us. We only accept refund requests for unopened or unused items. Buyer must return item in original condition and packaging within 30 days for refund (item price minus 20% restocking fee).  All returned items must be in the original packaging and you must provide us with the shipping tracking number.  If you purchased an incorrect item, return shipping is to be paid by the buyer. 

CONTACT US

Your e-mail is guaranteed to be replied within 24 - 48 hours. E-mail sent to us during weekends and holidays will be replied on the following business day.

If you have any questions on our products before or after purchasing, please do not hesitate to contact our customer service team by clicking on "Ask a question" under Seller Info section on the top right corner.

If you have any problems with your purchase, shipment, return/exchange, or any others, please e-mail us and let us resolve the problem before leaving us negative feedback. Our customer service support team is here to ensure that you are satisfied with our services.