Returns

About Us

Welcome to The Tuning-Shop Ltd. We are a family business based in Cornwall, United Kingdom since 2008. We specialize in customisation of car interior but also in creating unique and personalized products made of genuine leather or suede material.

We aim to offer you proffessional and efficient service. We are here to make your visit and a purchase as smooth as possible so please do not hesitate to contact us if you have any question. Special orders are welcome.

Payment

All items will be shipped after receiving cleared payment. We prefer payment via PayPal but customers from United Kingdom and other EU countries can send payment via bank transfer as well. Please contact us for more details.

Shipping

We usually dispatch an items on the same or next working day after cleared payment. Please note this excludes Saturdays, Sundays and Bank Holidays, so if you place your order on Friday it may be dispatched on Monday. We use Royal Mail service. Estimated delivery times are approximate. If an item's delivery has been delayed beyond the expected delivery date please contact us and we will do our best to give you an updated delivery estimate. 

Where we use Royal Mail Special Delivery 1pm as a next day delivery option please note that delivery using this method may take longer to certain remote post codes. See the Royal Mail website for more information.

Terms

 As a fully registered business seller we will try our best to offer you high level customer service and product support. If in the unlikely event that something goes wrong please contact us and we will do everything we can to help. We'd really appreciate the chance to correct any issues before you leave feedback. If in the unlikely event that a problem should arise with fulfilling your order we will contact you as soon as possible to offer either an alternative product or a full refund.

Returns

If you are not happy with the product you have 30 days to return it to us and we will send you money back. Please note that all items must be returned in brand new and unused, resalable condition. The buyer is responsible for return postage costs. 

If you wish to return an item please contact us via the eBay messaging system for information. If returning an item please enclose a copy of the original invoice, or your eBay username/address so that we know who has returned it. If we have incorrectly supplied an item please contact us. We will pay for return shipping and shipping on a replacement item, or offer a full refund including shipping costs depending on your preference and whether the correct item is available to send.

Gear Stick Gaiter For Volkswagen Tiguan 5NO DSG 2011-15 Leather White Stitching

About Us

Payment

Shipping

Terms

Returns