All orders are processed Monday - Friday 09:00am - 18:00pm. Orders placed outside of this time will be processed at the earliest opportunity available.
Small items are shipped with Royal Mail on a recorded basis, these are usually next day however this is not guaranteed.
Larger items are shipped via UK Mail on a next day service (Orders placed before 14:00pm leave same day)
If you are not 100% happy then we ask customers to contact us directly on 01244 880 546 to get the fastest response, instead of opening a dispute.
'Lost' items will be replaced with the same, faulty items must be returned to us before a replacement can be issued. Return shipping is at the buyers expense.
We pride ourselves on 5 star feedback, if you cannot leave us 5 stars then please do get in contact with us to resolve any issues.