AG Silent Cabin Hook 4" Polished Brass
(  ) | Recent Positive Feedback |
| Positive Feedback | From Buyer | Date |
 very happy strong nice to have handles | j***n (220  ) | 2022-08-30 |
| item received thank you | c***8 (1846  ) | 2022-08-30 |
| | t***2 (597  ) | 2022-08-30 |
| First class and first class delivery ++++ | r***6 (762 ) | 2022-08-29 |
| thanks for fast delivery | p***2 (719 ) | 2022-08-29 |
| Fab 5 Stars ???? | s***u (2691 ) | 2022-08-29 |
| Item as described and quick delivery 100% | l***7 (771 ) | 2022-08-29 |
| Rapid delivery! | f***6 (1495 ) | 2022-08-29 |
| very good service | d***e (394 ) | 2022-08-29 |
| Thanks | a***7 (1594 ) | 2022-08-29 |
| Thank you, Great product. | j***8 (547 ) | 2022-08-29 |
| Good and quick | b***2 (643 ) | 2022-08-29 |
| Good job all round, cheers! | r***2 (199 ) | 2022-08-29 |
| very fast service and great product many thanks . can be trusted 100% | t***n (268 ) | 2022-08-29 |
| Display Feedback App |
|
Delivery All our products display a handling time. This is the time it takes to dispatch your order from our warehouse. And this time is in addition to the transit time of your parcel. We will email you once your order has been dispatched. Standard delivery usually takes 2-3 working days to anywhere in the UK & Northern Ireland. And to the rest of the world within a 2-4 week depending on the delivery location. ? UK FREE STANDARD DELIVERY The majority of our orders using this service are sent Royal Mail. Please note that certain very large or heavy items may incur a small additional charge for very remote parts of the British Isle.
? UK NEXT DAY DELIVERY If you have opted for NEXT DAY Delivery, this means that your order would be processed as a priority and shipped using a next working service. Please note that this service is in addition to the handling time displayed on the product page.
? WORLDWIDE DELIVERY We offer international delivery via AirMail or Express courier which are both trackable. Selecting the optional Express courier would offer a higher level of online tracking information. The price of these services is dependent on the value, weight and delivery country or region.
Note: - All goods must be signed for by an adult aged 18 years or over on delivery. - Delivery charges and estimated timescales are specified in the Postge & Payment section which will be shown while placing final order. We make every effort to deliver goods within the estimated timescales; however delays are occasionally inevitable due to unforeseen factors. Sustuu shall be under no liability for any delay or failure to deliver the products within estimated timescales. - Custom duties/charges are applicable depending upont the delivery location, for which customer have to comply all the terms with local authorities.
|
|
Returns We want you to be ecstatic with your Purchase! Please buy with total confidence. If for any reason you are not happy with your purchase, simply contact us through eBay messages and we will issue you with a Returns number. You can then return the item in saleable condition for a Full refund (excluding postal costs). All that we ask is that the item is not used and all packaging is kept in its Pristine condition. So please return it in its original condition with proof of order number and we'll exchange or refund it. * Please Note that this excludes software, mapping and Hygiene products as these can only be exchanged if faulty. By original condition we mean: - You have kept all original packaging and labels in new condition and the product can be resold at full price - You have not used the product - The product contains no personal data and has not been registered Unless faulty, return should be within 30 days of purchase. - Ordinarily if you have your order number. we'll refund to your PayPal account. This includes items you've purchased in Clearance or Price Match events - Where a product has been made to measure or personalised for you, unless faulty, we're unable to refund or offer an exchange. - If you are only returning some of the items on your order, then we will only refund the cost of those items. - Please note that if you return products which are outside our returns policy or if you do not have proof of purchase, we are unable to process a full refund, so please keep your receipt or order confirmation.
* See below full list of products that cannot be returned: The following products would not be eligible for exchange or refund (unless faulty or not as described): - Products which you received over 30 days ago - Products that have been unsealed (other than to inspect) - Products without original packaging or where they have been returned in poor condition - Products that contain your personal data or have been manufacturer-registered - Perishable goods such as fresh flowers and food - Computer software vouchers that have been redeemed or activated, or computer software, CDs or vinyl records that have been opened - Where a product has been personalised for you, or made to your specific measurements - Products which have been opened or their protective seals removed and cannot be Unable to return for hygiene reasons (unless faulty): - Baby Products - Pierced earrings - Underwear or swimwear - Bedding - Mattresses - Beauty products - Toilet seats and brushes - Any personal care products (such as electric razors, breast pumps) |
Standard Minimum 12 Months Warranty* is applied on all our products,
Except for:
1. Wear & Tear / Rough use is not covered.
2. In Electronics items, only inner technology is covered.
3. Hygiene products are also excluded.
4. All Health & Beauty products are excluded unless it is mentioned.
5. All Baby brand products are excluded unless it is mentioned.
6. Snooper brand products are also excluded.
7. For Watches, Only movement Warranty is offered.
8. For Bruan Brand: contact directly to respective brand store & they will assist you.
Are your products Genuine & Authentic?
We work closely with brands to source our products directly from the brand themselves or their official distributors/agents. All of our products are Top notch Quality and thus they are always Guaranteed, and we always state the condition of the item to indicate if it is Brand New just as you buy from a high-street retail store or Refurbished.
All of our products picked, packed and shipped from the UK by our team of specially trained local people.
Is VAT included in the prices shown?
We are happy for customers to collect items ordered on ebay with prior arrangement. Please phone or email us with a date and time you would like to collect and we will respond to confirm. Please do not attempt to collect an order without prior arrangement as you will be turned away which may cause offence.
There is no shop front or customer service facility available at our warehouse.
We deliver to every country in the world (apart from the sanctioned ones!).
What payments methods are accepted?
We only accept PayPal as safer payment mode.
Do you offer wholesale prices / bulk-buying discounts?
Yes, we offer discounted pricing for wholesale orders. Please contact us with your requirements via eBay message centre.
What should I do if my post is missing, damaged or opened?
- While every effort is made to ensure your post arrives safely, unopened and in good condition, packets and parcels may occasionally be damaged during the machine sorting process
- Where possible, we utilise environmentally friendly and waterproof packaging. We are not always able to guarantee that post will never be wet in severely adverse weather conditions. Be sure to keep damaged or opened post and any packaging for inspection.
If your post is missing, damaged or opened please contact us through our contact page.
Why is my post late or delayed?
Standard post items are normally delivered in the UK by Royal Mail two to three days after posting. Most often, delays occur due to incomplete, illegible or incorrect addresses.
Other reasons for late or delayed delivery include:
- Difficulty accessing the property
- International post being handled by multiple postal services and customs delays
- Handling of prohibited items
If we have left a 'sorry we missed you' notice indicating that delivery was attempted at your address, please follow the instructions on the notice.
If you have not received your standard post within five working days from the date of posting, or 15 days in the case of international post, we suggest you use our contact page.
What happens if I miss a delivery?
You have a number of options available if you miss a delivery:
- Collect your item by bringing your ‘sorry we missed you notice’ (also called a Docket In Box or DIB notice) and personal identification, such as a driver’s licence, to your local Delivery depot
- Arrange redelivery of the item online to the same or an alternative address. Redeliveries take approximately two working days
- If you believe that your item should have been delivered, but you have not received a DIB, then it is most likely that your item is still in transit
What is your returns policy?
Please refer to our Return tab.
Returning your product because its unwanted:
- Please return your item unused and in original condition (as it was received by you) within 30 days of purchase, and we will give you an exchange or refund.
Returning your product because it has fault
- if your product develops a fault within 30 days of purchase, please return with proof of purchase and we will exchange or refund it.
For more information please visit out terms and conditions page.
The best way to contact us is via eBay message centre.
About us
Welcome to SUSTUU eBay Store, one of the Top UK Online Retailer since 2005.
We have served more than 1.5 Million customers worldwide with more than 2,00,000+ reviews.
We believe that our customers come first and therefore we are emphasised on selling Top Quality products with minimum of 1Year Guarantee* at unbeatable prices.
So far we have sold Millions of products which is only achievable through the best offered services to our valuable customers.
And we strive forward to push our own benchmark in order to make our customers happy which is our sole aim.
Interested in becoming a vendor?
We at Sustuu are always looking to expand our product line and build strong relationships with manufacturers and distribution partners.
For all vendor related inquiries, please feel free to Email us.
