Shipment
When you place an order, please choose a shipping method and pay for
the order including the shipping fee. We will send the items within X
days once your payment is completed. We do not guarantee delivery time
on all international shipments due to differences in customs clearing
times in individual countries, which may affect how quickly your product
is inspected. These additional fees may be collected at time of
delivery. We will not refund shipping charges for refused shipments. The
shipping cost does not include any import taxes, and buyers are
responsible for customs duties. we'll declare it as a "gift" with a
lower value, if any import charges or fees are the buyer's
responsibility.
All major credit cards are accepted through secure payment processor Escrow.
Sizing or Fit Issues
The sizes are illustrated with specific measurements in the detailed
specifications. Please check the specifications before you place an
order. Normally the allowable differences in the size are approximately
0.5 inch in measurement. If you find the size or the products do not fit
you, you can directly contact us.
Color Mismatch
Differences in color may be caused by some other reasons such as color
reflection in the monitor, lighting, background etc. However, if you
believe that the item received is in wrong color, please contact us to
see if a return or refund is possible.
Returns
We do our best to serve our customers the best that we can. We will
refund you if you return the items within 15 days of your receipt of the
items for any reason. However, the buyer should make sure that the
items returned are in their original conditions. If the items are
damaged or lost when they are returned, the buyer will be responsible
for such damage or loss, and we will not give the buyer a full refund.
The buyer should try to file a claim with the logistic company to
recover the cost of damage or loss. The buyer will be responsible for
the shipping fees to return the items.
Feedback
Your satisfaction and positive feedback is very important to us. Please
leave positive feedback and 5 stars if you are satisfied with our items
and services. If you have any problems with our items or services,
please feel free to contact us first before you leave negative feedback.
We will do our best to solve any problem and provide you with the best
customer services. We will give you a positive feedback after receiving
the payment. If you are unsatisfied with your items, please contact our
Customer Service.