About Us
Company location on China.
Working time:9:00-18:00(From Mon. to Sat.) +8 time zone UTC/GMT +8 hours(Beijing Time)
Payment
1) We accept payment via PayPal ONLY. Payment must be finished within 7 days of auction closing.
2 The total amount you paid DO NOT include CUSTOM DUTIES, LOCAL TAXES OR ANY OTHER IMPORTATION FEES.
3) Please leave a message if have any particular demand for color, packages, value of declaration, etc.
Shipping
1) Your order would be processed within 24-48 hours on working days when your payment was verified(processed - means checking if the address is within the delivery range/ if the product is in good condition and can be sent.).
2)We do worldwide shipping(unless otherwise stated on particular item descriptions)
3) We only ship to confirmed PayPal address, to avoid unnecessary delay of your order, please make sure your PayPal address match with your shipping address.
4) If you do not receive your order in 15 days, please contact us before claiming or opening a case or leaving negative feedbacks, that is not the best way to solve the problem. We aim to satisfy every buyer, be sure of that you would be 100% satisfied after contact us.
5) If you are happy with the transaction in my store, an ALL-5-STAR positive feedback would be greatly appreciated. Tell your friends when you are satisfied and tell us when you are not !
Terms
1)After communications, if you are not satisfied with this transaction unfortunately, you might need refund/returning and replacement:
2)You have 7 days to contact us and 10 days to return it from the date it was received. If the item is in your possession for more than 7 days, it would be considered as you accepted it and using it ,then WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. Please understand!
3)All returned items MUST be in the original packaging and you MUST provide us with tracking number, reason for the returning, and your eBay ID.
4)We will refund YOUR FULL AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH buyer and seller cancel the transaction from eBay. OR, you may choose to have a replacement.
5Return shipping is to be paid by the Buyer.
Returns
-Toosell-Outlet offer a 30-day warranty on ALL ITEMS.
-If the item can't work, please double check to confirm that the item is defective and then contact our customer servcice asap, we will offer the best solutions to satisfy your shopping.
-Please contact us for a RMA No. if you need to return the item. Return without a RMA No would delay the processing time.
-Each item has our product code and any attempts to return items that are not from us will be invalid.
-All Non-Seller mistake returns are subject to 20% Re-stocking fee and buyer should pay for the return shipping fee. (E.g. you bid wrong size or wrong item).
Contact Us
Please click " Ask a qustion" to send Message through eBay.We always respond within 24 hours. Available on business days only.
If you are experiencing a problem, please provide us pictures or videos of the problem.