Item Description

Methods of Payment

We accept PayPal, Credit Card & Bank Transfer
If you choose to pay via credit card you will have to contact us to complete the payment
This is not automatically processed by eBay unless you go through PayPal

Delivery Information

This item will be delivered by next day courier you will be notified via text if you supplied us with a mobile number with a 1 hour delivery slot
(Scottish Highlands, Northern Ireland or ANY offshore UK address will be liable for extra freight charges)

Scottish Highlands includes postcodes:
AB, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-40, PH15-26, PH30-41, PH49-50

Scottish Islands includes postcodes:
HS1-9, IV40-51, IV55-56, KA27, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

Delivery to International Countries are also listed above in the postal section if your country is not listed please contact us for a quote
(Please note ALL International sales to offshore addresses will be liable for extra freight charges)

Examples of this would be Canary Islands are NOT mainland Spain
French colonies like mauritius & La Reunion are not mainland France and cannot be expected to have the same postage costs

Pallet Deliveries

In the UK your Pallet Delivery will be made on the next working day between 8.30AM - 5.30PM.
Please make sure someone is available to sign for the goods as a failed delivery will either mean you will have to pick up the item yourself or you will incur £25.

Redelivery charges which will need to be paid before the delivery is made.
The courier will deliver your part the next working day between 8.30AM – 5.30PM. Please check the condition before signing accepted in good condition.

International Sales

International Sales

From the 1st January 2021 the United Kingdom will no longer be part of the European Union and new rules will apply to all order made from buyers outside the UK.
If you buy a part off us now we will need to fill out a commercial invoice and there will be extra information we need to ask you for

If you are a member of the EU we will need to ask you for:

Your EORI Number (Economic Operators Registration and Identification Numer) - You can get this by requesting the assignment of the EORI number to the customs authorities in you country.
You will need to pay any export costs relating to this purchase.

If you are in northern Ireland we will need you XIEORI number and your TSS number (Trader Suppport Services) you can get this number by registering at the Trader Support Services website.

Thank you for your understanding as we go through this change.

Before Signing

This is important because the courier waiver liability once the item has been signed for.
If the driver will not let you examine the item or remove the packaging please sign for the item as DAMAGED put this by your signature. Please follow these instructions.

Warranty

We have every confidence in the used parts we provide for sale. Therefore, every part we sell comes complete with a 12 month warranty to cover you against mechanical breakdown and offer peace of mind.

Warranty Terms & Conditions

In the event of failure a replacement part will be supplied. If a replacement part cannot be found in a reasonable amount of time the full purchase price will be refunded.

If you have ordered the wrong part, i.e. your part number is different, please return the item including a completed Returns Form (see 'Returns') requesting the correct part and we’ll do our best to get one out to you upon receipt. If the new part is unavailable we will refund your order and email to inform you. Return postage charges are non-refundable unless your order was faulty or we sent the wrong part.

Replacement or refund will only be given on production of the original invoice.

Replacement or refund will only be given if the goods are returned in the same condition as supplied with the security marks still visible.

Charles Trent Limited will not reimburse any labour costs / charges involved with fitting, removal and / or changing of parts supplied by the company, under any circumstances.

Charles Trent Limited will NOT cover any component which has been dismantled or tampered with (other than the replacement of standard service parts or components). Returns are void if you have dismantled or tampered with a part in any way.

Please note: We strongly recommend that all safety critical parts are fitted only by specifically trained automotive technicians. NO liability can be accepted for malfunction, damage or injury caused by inappropriate fitting of such components.

Engine Warranty Terms and Conditions

Every 180 day engine warranty we provide includes the terms and conditions listed above as well as the following:

Engines must be correctly fitted with new cam & auxiliary belts, oil, oil filters & spark plugs. Any failure to follow these terms will invalidate this warranty.

Engines are sold as bare engines less starter motor, alternator & gearbox. Any ancillary/service parts supplied with engines including water pumps, cam belts, turbos, injectors etc have NOT been tested & are provided free of charge. These parts are NOT covered by any warranty supplied by Charles Trent Limited.

ECU’s & electrical items are non-refundable as a result of potential damage caused by in-correct fitting or other faults in customer vehicles.

Our Charles Trent Limited warranty does NOT cover: Gaskets, Oils, Seals, Cam Belts, Timing Belts and Fan Belts, Any ancillary parts or damage caused by misuse, improper fitting, neglect, accident or continued use.

Please see our Business Seller information below for exact terms & conditions

Returns

Please see our return policy for exact terms & conditions