Our team is quick to respond to queries and concerns to help you through any issues you may face. Additionally, if you have any unexpected dissatisfaction with the product, contact us promptly before clicking the "return", we will definitely provide you with support and assistance to your satisfaction. You can trust us to provide exceptional service long after your purchase.
we accept payment through PayPal only. Payments must be received within 14 days of auction end.
We process your order within 1 business day upon payment(note: NOT counting holidays or weekends).
We process and dispatch your purchase within 1 business day after payment clearance.
Please contact us if you have special requirements (combination of packaging etc.).
We offer free USPS or FEDEX Package as default.
If you choose express post, we charge a flat rate and we Express Post,
which can be delivered in 1-3 business days, depending on your location.
Please contact us first when return, exchange and refund is required.
Any direct return of purchased items will not be processed.
All other returns can be accepted in 30 days.
We will closely examine the condition of the returned items and will not
issue any refund/exchange before we make sure the items are in their
original neat conditions.