Please, we
provide detailed pictures and donor vehicle information for good reasons, make
sure this part will work for your vehicle, research and ask questions before
ordering, it can be difficult for us to pinpoint exact fit for all used parts
that we sell, no refunds will be given for incorrectly ordered part, we still
guarantee quality and functionality of every used part offered. Thank you very
much!!!
All
parts advertised have already been removed from used/salvage vehicles and
already on the shelf ready for shipments.
Various gaskets, seals, sealing rings, clamps, clips, brackets and other
fasteners may often remain on parts. They are of ONE-TIME USE and very often
get damaged when the part is removed. Such components must be purchased ONLY
NEW and are not included into the kit! In other words, they may be present on
the parts but require mandatory replacement with the NEW ones. Do not think
that they can be reused during installation. We are not responsible for
installing parts without replacing them with the new ones.
You
will only receive what is pictured unless otherwise stated in the description.
Please do not assume anything else will be included if it is not pictured.
All of the parts we sell are guaranteed to be in good working condition unless
otherwise noted. Our photos provide an accurate representation of the listed
product. Products sold in quantities will show a single image
representing the others in equal or greater condition. We ONLY guarantee the
part(s) will fit the vehicle(s) listed in the description. If your vehicle was
not originally equipped with the EXACT part(s) listed, it is your
responsibility to consult a dealer to see if it will fit your application.
Additional items may be needed if this is an upgrade or custom installation.
Please consult your local dealer for ALL other applications.
Warranty:
All
engines/transmissions/transfer cases/differentials come with 30-day warranty
for PARTS replacement only, no labor costs reimbursements.
Payment:
We
accept PayPal, credit card over the phone and cash in person. We require
items to be paid for within 5 business days otherwise we reserve the right to
cancel the sale and relist the item.
Shipping:
Free
shipping applies only to shipments to the lower 48 states. Alaska,
Hawaii, Puerto Rico and Guam should call or email us BEFORE bidding or making
offers to obtain accurate shipping price. Purchases over $300 will be
shipped with signature confirmation for delivery please take a note and make
sure someone is available to sign for the package.
We don’t ship by USPS Services!
Expedited
shipping available, contact us directly for details.
Oversized
items are shipped by freight truck. SHIPPING ONLY TO BUSINESS LOCATION! The
shipping company need:
1) first and last name
2) Company name
3) Phone number
If FREE shipping is being advertised for oversized item it is assumed to be
shipped from commercial location with dock or forklift to another commercial
location with dock or forklift. Other locations will incur a lift gate
and other residential delivery fees imposed by freight companies.
Buyer
is responsible for providing correct address, Imperial Auto LLC will not pay
for charges incurred due to incorrect addresses.
Import
duties/taxes are full responsibility of buyer/receiver.
Valid
daytime phone number is required for all freight/heavy shipments.
Please
contact us directly if you have any further questions regarding shipping.
Returns:
If
there is an issue/problem with the part you purchased please contact us
immediately either through eBay or customer support phone, we strive for 5-star
service and will help by any means necessary to address your concern.
All
parts sold by Imperial Auto LLC bear a permanent identification mark and we
will not take any part back if this mark is missing or altered in any
way. Parts must not be installed, modified or disassembled in any way
otherwise we will not allow for return. There is 20% restocking fee for
any part that is being returned because purchase in error or incorrect research
done on buyers end. Buyer is responsible for return shipping. No
credit/refund will be given on any shipping charges paid by Imperial Auto LLC
for outbound shipments. We have a 30-day return policy, mean we will only
accept requests for returns during first 30 days from the date of shipping,
including weekends and holidays. We do not accept return if the part has
damage or marked as "for parts".
Sales tax:
We are
licensed business in the state of Pennsylvania, any shipments to Pennsylvania
and local pick-ups will incur 8% PA sales tax charge.
Once
again, we strive for best service/products possible, if you are not happy with
your purchase in any way please contact us directly via eBay, we will work
closely with you to resolve any claims in most timely fashion possible.
Do not just leave negative feedback or file claim with eBay, contact us
directly and we will work with you to resolve the problem.
We also
have many other parts for sale please check our store for more details.
Thank
you very much for looking and being a valued customer!