100% Customer Satisfaction is desired while maintaining our business standards. 

ABC Auto Parts does not charge a restocking fee.  Return Shipping Charges and Original Shipping Charges will not be returned when it is the buyer's error, remorse, etc.  They buyer will pay return shipping charges and original shipping charges, even if it is free shipping. Acutal costs incur to us for shipping items to the buyer and we will pass that along to the buyer. 

If a part fails to perform properly, please contact us before taking additional action. Our parts are tested and did work on the donor vehicle, we will first assist you or your mechanic to verify the correct installation and programing procedure has been completed, In the unlikely event a part fails within the term of the warranty we will replace the part(s) with a functionally equivalent part or refund the part purchase price, at our option.

OR to return an item you must contact us via eBay Message within the 30 day period to obtain a RMA number (return material authorization).

Our objective at ABC Auto Parts is that you are happy with your purchase. And we can do our part together to help save the planet by recycling and reusing auto parts harvested from end of life vehicles. If you experience any problems it is best to message and allow us to resolve them quickly. The 30 day period starts when you take possession of the part. No labor warranty is provided.

We strive for a 5 star positive feedback and will be fair and honest in all cases.