Shipping Information:
Domestic Shipping for Motorcycle Gear:
FREE GROUND SHIPPING on Orders over $89
FLAT RATE $7.95 GROUND - on Orders under $89
Most items usually ships within 1-3 Business Days after the order is placed.
NO TAX FOR ALL ORDERS
Shipping Rate Chart:
Delivery Options Price Estimated Delivery Time from Ship Date
FedEx Ground FREE (Orders Over $89) 3-5 Business Days
FedEx Ground $7.95 Flat Rate (Orders under $89) 3-5 Business Days
FedEx Express Saver $13.95-16.96 (estimate) 2-3 Business Days
FedEx 2nd Day Air $17.95-22.95 (estimate) 2 Business Days
FedEx Next Day Air $23.95-35.95 (estimate) 1 Business Day
Current Status:
82% Of Orders Ship Within 24-48 Business Hours After Being Placed.
Most packages should arrive on your doorstep in 2-9 business days.
You have 30 days for refund & low price guarantee.
**Next Day Air, 2 Day Air and Express Saver fees and transit time are determined by weight and destination through FedEx.
Above rates are just estimates of what to expect depending on weight and destination. Business days do not include weekends or holidays.
Customer Service
Toll Free: 1-855-624-7692
Phone: 424-243-8879
Monday-Friday. 8:00 A.M. - 4:30 P.M. Pacific Time
Hassle-Free Return Policy
- No prior authorization is needed. Satisfaction Guaranteed or your money back. At X-Motorcycle Center we stand behind our products 100%. So, if you are not pleased with your purchase for any reason, simply ship the unused product(s) back to us according to the return directions for a full refund of your purchase price (this does not include your original shipping cost). No prior authorization is needed as long as you ship back your order within our 30 day Return Policy.
P.O. Box Address:
All P.O. Box shipments will be shipped within 2-5 days from when the order is placed. There will be no additional charge for P.O. Box shipments just the normal $7.95 Flat Fee will apply to all continental U.S. shipments.
If Shipping to Alaska or Hawaii You Must Select FedEx 2 Day Air to have your order shipped. We are unable to ship to these 2 locations using the Ground Shipping Method.
APO FPO (All other U.S. Military) Please Read As of Nov 01 2004 We are NO longer accepting Orders that are being shipped to APO or FPO Addresses due to the U.S. Postal Inconsistent Service. All orders received with an APO or FPO Address will be canceled Immediately. We apologize for any inconvenience this may cause you.
Hawaii & Alaska Customers :
Orders must be placed online using FedEx 2nd day air Or Next Day Air. We also ship by U.S. Priority Mail ONLY TO PO BOX ADDRESSES which is about $14.95-$16.95 (depending on the weight of the package). All orders that are placed and are being shipping to these 2 locations using the Ground Method will be automatically CANCELED. We are unable to offer the flat rate shipping fee as FedEx does not provide us with that shipping rate or service to these 2 locations.
Puerto Rico Customers :
Orders can be placed online. The order cannot be sent ground. You Must Select FedEx FedEx International Economy or UPS Expedited.Please select the proper shipping method to have your order shipped. Please provide a full shipping address, do not abbreviate the shipping address as the order will be delayed if the address is abbreviated. If you wish to have your address validated please click on the following link http://zip4.usps.com/zip4/welcome.jsp .
Canceling Orders
X-Motorcycle Center reserves the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be reported to proper authorities.We are not able to cancel any orders that have been submitted to our warehouse for shipment. Due to or high order volume it is difficult for us to locate your order once processing begins.
Rejecting Packages/Undelivered Packages
If your package is rejected or marked as returned to shipper upon delivery, your initial shipping cost will not be refunded. The actual amount we paid to have your order ship will be deducted from the total of your order as FedEx/UPS/USPS will bill our account a second time to return the package to our warehouse facility. .
Our goal is to provide each of our customers with total satisfaction with every purchase. If for any reason, you are not completely satisfied, return it to us for exchange, store credit, or money back refund. All returns must be made within 30 days from when the order is delivered. No item that is returned damaged, soiled or worn will be accepted for refund or exchange. We thank you for the opportunity to show you how much we can save you. There is no reason to pay retail when you can pay far less, buying directly from a major U.S. leather supplier.
NO RISK: 30-day return & low price guarantee No one sells more motorcycle gear online than X-Motorcycle Center
