NON-FACTORY Refurbished. These pumps have been remanufactured and water tested on my work bench. All parts used are genuine Pentair parts. All pumps are in perfect working condition. I have several of these pumps available. Cosmetics may vary but nothing aside from a few ripped labels. All my pumps come with my 14 day return policy. If you have any questions feel free to message me. Just trying to help out other members of the boating community with some good prices on quality gear.