Item will be shipped within 1-2 working days after full payment is received. (except for the pre-sale listing).
We only ship the item to your paypal confirmed address for fast and accurate shipment. Please double check your paypal shipping address before confirm the payment.
Seller reserves the rights not to ship to the unconfirmed address for multiple bids
Please see additional terms and conditions within your shipment. Please email us for RMA instructions if you cannot accept.
Buyer agrees to arbitration in the State of California for all transactions.
Payment Policies:
we only receive the money from paypal.
A non-payment dispute will be opened if full payment is not received after 7 days of auction.
Customer Service Policies:
Any questions, please contact us via ebay message or email us. We usually reply your question within 24 hours.
If you did not hear from our customer service team within 24-36 hours, please check your email spam folder.
Return Policies:
If you are returning your item for a refund, a 20% restocking fee will apply. All returns will be professionally tested before refunds are given.
Buyers are responsible for the return shipping costs.
Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred shipping products back.
We are gladly accept your return within 30 days of the original purchase.
All returns require an RMA (return merchandise authorization) number. Returns without an RMA number may be delayed or returned to the sender. (Please email to our customer service team to request the RMA number prior to return the item)
Return products must also be in original condition. Fees will be applied for missing items (adapters, original box, harnesses, ect).
Buyer is responsible for all return shipping costs to us.
We will pay to ship the replacement item to you. If the exchange takes place over 30 days from the date of purchase, the buyer is responsible for the shipping costs in both directions.
We only allow for even exchanges. Any exchange attempt for a different item will be subject to additional fees.
We strives to maintain a goal of 48 hour service for all replacements. Delays may be incurred if lack of replacement inventory is encountered. We will contact you via email if such a back order happens.
Items returned that are physically abused or damaged will not be accepted.
All International Sales are final, the return/exchange policy does not apply to International orders
No refunds will be given on items that have been opened or used; you can only exchange the item at that point.
