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After sales instructions
Shipping
- We usually ship within 1 working day and do not ship on weekends. Delivery takes 3-7 working days. If you have not received the goods within this time, please contact us promptly and we will handle it for you. Please do not leave any feedback. Thank you!
Returns
- All of our products have a 30 day return policy. We ensure that all our items are new. If you receive products that do not meet the above standards, please contact us via eBay email.
- Used items will not be returned. If you need to return the item, please check twice to confirm that the item is not working, and contact our customer service representative to let us know the detailed issue and send us some pictures for confirmation.
Feedback
- Your feedback is very important for our business development. We sincerely invite you to leave us a five-star positive feedback based on your satisfaction with our products and services. If you are satisfied with these projects, please help us. Thank you.
Unfortunately, if you plan to give us a neutral/negative feedback due to a poor purchasing experience with us, please feel free to contact us at any time to eliminate your dissatisfaction and resolve the issue.
Contact Us
- 9:00am-2:00am PST Sunday-Friday
- All emails will be responded to within 12-24 hours
WARRANTY
- This product has a 3-month warranty period from the date of purchase by the customer. Please contact customer service for special circumstances
- If your item is damaged during transportation or malfunctions during the warranty period, please send us pictures or videos via email to display the issue.
- Replacement products and returned products enjoy the same warranty