All parts we sell through eBay Motors come with at least a 30-day money back guarantee unless otherwise stated below. The 30 day period starts when the part is delivered. Sorry we do not provide a labor or shipping warranty
We attempt to test every part to the best of our ability, sometimes the vehicle is wrecked/came to us in a way not all items cannot be fully tested so they have to be "assumed good". All used items we sell and new in-house items use exact photos, only warehouse new items use 'generic' photos and those you can see are clearly generic with the background around the item removed. When you may want to return an item:
To return an item:
|
Engines,Transmissions, & Drivetrain Units
Engines are sold as a long block only with accessories and transmissions sold separately. Accessories not included, but can be purchased separately are: alternators, starters, compressors, steering pumps, coil packs, turbos, super chargers, distributors and throttle bodies.
Some accessories may be left on your item as a convenience. These items include exhaust manifolds, intake manifolds, fuel injection systems, wiring harness, timing covers, sensors, oil pans, axle shafts, brakes and modules. Since these are accessories they may not be correct for your vehicle. Some accessories may work for you, but some may need to be swapped over from your old item.
No accessories are warrantied under any circumstance if left with the item. These may be left on as a convenience to us for removal purpose. The warranty coverage is for the listed item only and does not cover labor or shipping costs. Labor will not be paid under any circumstances. Shipping claims will be evaluated on a case by case basis.
Wiring harnesses: All wiring harnesses must have fitment confirmed by the customer's dealer. You will be contacted after purchasing to confirm you infact called the dealer, if not you will be asked to do so before we pull or ship the harness. The customer has full access to our VIN listed on the page to do this, if customer purchases harness and wants to return it there is a $75.00 non-refundable labor charge and any shipping charges will not be refunded. Electrical Items: We do not guarantee that the electrical items will "fix your issue". Your vehicle codes might trigger a code for something to be fixed but it's not always that exact item. It could be something else linked with it that is causing the certain code to appear. Sometimes electrical items need to be programmed by the dealer to work properly, that's up to you to figure out before purchase.
Our Warranty does not cover the following items: The purchaser’s loss of time, inconvenience, loss of use, towing expense, installation expense, commercial loss, rental cars or other consequential damages On driveline components: fluids, gaskets, seals, flters, intake manifolds, exhaust manifolds, clutches, water pumps, wiring, thermostats, sensors, hoses, belts, spark plugs and injectors are not guaranteed. On suspension components: bushings, joints and bearings are not guaranteed. If they are sold aftermarket these are wearable components that should always be replaced. Light bulbs are not guaranteed to work. Claims that result from: accident, abuse, neglect, alteration, improper installation, not using proper methods for removing bolts (i.e. customer breaking bolts-we recommend heating all bolts, here in MI items get corroded). |
Core Charge. A core charge is sometimes applied to rebuildable parts such as engines or alternators that can be redeemed for a portion of their original price. If the part you are purchasing has a core charge applied, it will be noted in the description.
Parts Grading. A standard code system is used to communicate the condition and quality of a part between automotive recyclers, automotive repair shops, and insurers. Knowing how these codes are used will help you understand whether the part meets your expectations before you buy it and what you can expect from the part when you receive it.
*We are located in Michigan, we have snow and ice which they use salt on the roads which does cause corrision on parts that is normal for anything in our area. If you are for example in Texas or Florida your parts are much 'cleaner looking' than ours due to the difference in climate and normal practices. Corrision may not look pretty but it does not always make the part defective.
Here is a example chart of our grading, but please click on the external link below for a more in-depth description so you can be happy with what you purcahse.
A Grade | - Our highest level of part, if the part is used rememeber it will be nice but may not be perfect |
B Grade | - The second level quality part. It is of average and normal condition for its age (In Michigan we do use salt on our roads) This part is a "good used part" and will do its intended job |
C Grade | - The third level quality part, this is our lowest level there are defects/blemishes with this item, please check the "Conditions & Options area for any specific notes as some C Grade items are for "parts only/core" and others will still do their intended job |
No Grade | - A part that has not yet been graded |
NIQ | Not Insurance Quailty, item has a small defect but nothing major can still be "A Grade" |
NSQ | Not Shop Quailty, this item is good for your own vehicle but there is a defect/blemish so we wouldnt sell it to a reapir shop |
* or NTE | The "* or nte" means there is a sub note in our system explaning something important about this part please contact if you would like to know what the note is. |
Walk | The word "walk" or "walk-in" means the part is only good for someone walking in the door, we try not to ship these parts but they can be. They are normally a "C Grade" part and have a defect/blemish of some type
|
Core | A core is a bad item, it may be used for certain parts off of it, or it may be used for rebuild. We do not guarantee core items. If looking for a specific piece its best to ask because my item might have the same issue as yours. |
Parts Only | A Parts only note means exactly what it says, the item should be used for parts not as a whole item. The item is not good as a whole item i.e something is wrong with the item This item is not guaranteed to be in working condition. If looking for a specific piece its best to ask because my item might have the same issue as yours. |
Stoney Creek Auto Inc. is an automotive recycler that provides quality parts in a timely manner with no surprises on delivery. The Stoney Creek Auto crew utilizes our knowledge and commitment to help our customers be completely satisfied with their buying experience. We have 8 acres and over 900 vehicles on site.
You can contact us via ebay message.
Shipping Notes:
Help:
Core Charge. A core charge is sometimes applied to rebuildable parts such as engines or alternators that can be redeemed for a portion of their original price. If the part you are purchasing has a core charge applied, it will be noted in the description.
Parts Grading. A standard code system is used to communicate the condition and quality of a part between automotive recyclers, automotive repair shops, and insurers. Knowing how these codes are used will help you understand whether the part meets your expectations before you buy it and what you can expect from the part when you receive it.
*We are located in Michigan, we have snow and ice which they use salt on the roads which does cause corrision on parts that is normal for anything in our area. If you are for example in Texas or Florida your parts are much 'cleaner looking' than ours due to the difference in climate and normal practices. Corrision may not look pretty but it does not always make the part defective.
Here is a example chart of our grading, but please click on the external link below for a more in-depth description so you can be happy with what you purcahse.
A Grade | - Our highest level of part, if the part is used rememeber it will be nice but may not be perfect |
B Grade | - The second level quality part. It is of average and normal condition for its age (In Michigan we do use salt on our roads) This part is a "good used part" and will do its intended job |
C Grade | - The third level quality part, this is our lowest level there are defects/blemishes with this item, please check the "Conditions & Options area for any specific notes as some C Grade items are for "parts only/core" and others will still do their intended job |
No Grade | - A part that has not yet been graded |
NIQ | Not Insurance Quailty, item has a small defect but nothing major can still be "A Grade" |
NSQ | Not Shop Quailty, this item is good for your own vehicle but there is a defect/blemish so we wouldnt sell it to a reapir shop |
* or NTE | The "* or nte" means there is a sub note in our system explaning something important about this part please contact if you would like to know what the note is. |
Walk | The word "walk" or "walk-in" means the part is only good for someone walking in the door, we try not to ship these parts but they can be. They are normally a "C Grade" part and have a defect/blemish of some type
|
Core | A core is a bad item, it may be used for certain parts off of it, or it may be used for rebuild. We do not guarantee core items. If looking for a specific piece its best to ask because my item might have the same issue as yours. |
Parts Only | A Parts only note means exactly what it says, the item should be used for parts not as a whole item. The item is not good as a whole item i.e something is wrong with the item This item is not guaranteed to be in working condition. If looking for a specific piece its best to ask because my item might have the same issue as yours. |
About Us:
Stoney Creek Auto Inc. is an automotive recycler that provides quality parts in a timely manner with no surprises on delivery. The Stoney Creek Auto crew utilizes our knowledge and commitment to help our customers be completely satisfied with their buying experience. We have 8 acres and over 900 vehicles on site.
You can contact us via ebay message.