WARRANTY / GUARANTEE
GUARANTEE & RETURNS:
IF YOU HAVE A PROBLEM WITH SOMETHING YOU PURCHASED
PLEASE CONTACT US THROUGH EBAY MESSAGES
MONDAY-FRIDAY 8AM-3PM EST.
Our parts come with a 60-day warranty/return policy. Please do not ship anything back without first contacting us to receive a RMA# so that we can process your return promptly.
- You must keep all boxes/packaging materials your item was shipped in as we do insure some items and these items must be available for inspection/photos if a claim is filed. Even if your item doesn't show any physical damage as in the case of electronic items that may have occurred damage during transit and may not be apparent until installed. If you throw out your packaging and it is not available for USPS/UPS inspection the claim will be denied and no refund will be available for you.
- If the part you receive does not fit or work in your vehicle, we must ask you for a digital picture, your vehicle’s VIN # and answer the questions in the eBay message we send, so we can properly assist you.
- Original shipping charges and return shipping charges are not refunded.
- Parts covered under warranty - in case the part sold fails to work due to defective material or we provided wrong fitment, we will replace the part or issue a full refund up to the cost of the part purchased price (no refunds for labor cost).
- Items not covered under warranty - parts that are not found to be defective but are returned; the return shipping will be paid by buyer. Altered items and custom orders are non-refundable or returnable.
Once you obtain an RMA#, please package the item up securely to ship it back to us and put the RMA # clearly on the outside of the package.
****Important Message Regarding eBay Compatibility****
- Some of our listings use eBay’s “Compatibility” feature at the top of the page. If this listing has that feature please be aware that not all compatible vehicles may be displayed and may contain some incorrect information. For accurate compatibility and interchange fitment information see the “Interchange/Fitment” section in our listing. We have the correct interchange information listed in red, which is what we guarantee; we do NOT guarantee eBay’s compatibility information.
- If you are unsure if the part will fit your vehicle please contact your local dealer or send us a message through eBay with your vehicle information and we will do our best to help you determine fitment.