About Us
We are a professional auto parts and excavator parts seller, established in 2012, with more than ten years experience in parts, product quality is guaranteed, the product range is very rich, we have our own warehouse overseas, prompt and rapid delivery. If you have any questions about auto parts and excavator, please feel free to contact us, we will serve you wholeheartedly.
Payment
We accept PayPal, VISA, MasterCard, Debit Card through PayPal.
Import duties, taxes and customs clearance fees are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
Shipping
We aim to provide fast, efficient delivery for all of our items and orders are usually despatched within 5 working days.
Item will be shipped out within 5 Days upon receipt of your payment. We ship the item through SpeedPAK / Fedex / DHL / TNT /UPS logistics channel.Individual listings will give further information regarding the service used and the expected delivery times.
Please make sure your address in eBay is correct. If you want to change the address, please give us ebay message right away you make the payment.
Package transit time: please expect 3-7 business days within US, up to 30 business days all around the world.
Item will be shipped out within 24 hours upon receipt of your payment.
Orders from the USA will all be shipped out via Carrier UPS OR USPS.Usually it takes up within 3 business days for delivery.
When you find track information is abnormal or not get goods in 10 days, please feel free to email contact us first for troubleshooting,Don't open dispute case immediately Please.
Terms
The amount we charged only includes the product, shipping and handling. Any custom or import tax has to be put in buyer's side
Please check the specification carefully to ensure you get what you want. If it is not due to quality issue or wrong description, the returning cost will be put in buyer's side.
Returns
Customer satisfaction is our top goal.
If product is defective or damage upon arrival, or wrong product shipped, please contact us immediately. Returns accepted within 30 workdays of delivery date and item must be in original new condition, not worn or altered in any way with attached tags & wrap. Otherwise deal is final. Return shipping must be paid by buyer.
Please contact us first if you have any problems/questions/concerns. We will be happy to resolve any issues you may have in a cordial and friendly manner.
Contact Us
We will reply every message and solve the problem within 24 hours (except holiday).
If you have any problem or concerns whatever with your order or products, please mail us and give us a chance to assist you before leaving any feedback.