We are excited to help you and offer top-notch customer service! Our customer support hours are from GMT 00:00 to 10:00 every day except Sundays and holidays.

If you have any inquiries, please contact us through the eBay messaging system, and we will reply within 24 hours.

Thank you for choosing our products. We are dedicated to providing excellent customer service and look forward to assisting you with any questions or issues you may have.

We offer multiple payment options, including global credit cards, to ensure convenience for our customers.

Upon payment receipt, we will promptly dispatch the item within the specified handling time of 5 days, excluding weekends and public holidays.

The estimated delivery timeframe is 8-16 business days for the US, though certain European and South American countries may experience delays of up to 8 weeks due to strict customs inspections. We offer shipping worldwide.

The shipping fee encompasses expenses for packaging, storage, distribution, order processing, and handling.

Please be aware that in some countries, specific items may be subject to customs duties or taxes. Buyers are responsible for covering any relevant fees.

Given that our prices do not incorporate customs duties or taxes, we cannot be held liable for any incurred charges.

We are delighted to have you on board! We stand behind our products with a 30-day warranty covering any defects, malfunctions, incorrect, or incomplete items. You also have the option to exchange the item. Just notify us of the issue and return the item within 30 days of receiving it.

If the defective, malfunctioning, or missing parts item is no longer in stock, we may issue a refund. To help us address the problem, please share pictures or a video showing the issue.

Your shopping experience matters greatly to us, and we are committed to resolving any concerns to ensure your satisfaction. If you have additional questions or need assistance, please feel free to reach out to us. Thank you!